Group IT Infrastructure Manager - STAFFORDSHIRE - UK in Tamworth

• Group IT Infrastructure Manager
• Manager
• UK

Group IT Infrastructure Manager
- STAFFORDSHIRE
- UK
Salary: 45,000 to 55,000
Eligibility Requirements:

• This role is only open to British nationals or individuals who have been living and working in the UK for a minimum of five years.
• Applicants must reside within an hour's drive of Tamworth, as this is a full-time, onsite position with no remote working options.
• A valid driving license and access to a car are essential for this role.

Role Overview:
The Group IT Infrastructure Manager leads the technology backbone of our organisation, supporting 300+ users across the UK, Ireland, Scotland, and Dubai. You'll oversee a Helpdesk team of six and three 3rd Line Engineers, fostering a collaborative, service-focused culture.
Key Responsibilities:
Infrastructure & Operations Management:
Manage daily IT operations, including hardware and software. Oversee system installation, upgrades, maintenance, and new hardware and software implementation. Ensure optimal performance through testing and troubleshooting.
WAN Infrastructure & Security:
Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures.
Project Management:
Lead large-scale infrastructure projects, including deployments, upgrades, and migrations. Develop project plans, allocate resources, and ensure timely, budget-friendly delivery.
Skills and Qualifications:
Networking:

• Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level).
• Experience with enterprise-grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security.

Hardware & Infrastructure:

• Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance.

Microsoft Technologies:

• Windows Server (2012-2025) for active directory management, group policy configuration, and system administration.
• Azure AD for identity and access management, including integration with hybrid environments.
• Microsoft Intune/JAMF
• Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support.

Backup & Disaster Recovery:

• Proficiency with backup and recovery tools like Veeam for ensuring business continuity.
• Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations.

Security & Compliance:

• Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems.
• Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits.

Operating Systems & Other Tools:

• Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting.
• Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations.

Certifications & Standards:

• MCSE- Essential
• ITIL qualification - Essential
• CCNA or equivalent networking certification – Essential
• CISSP or CompTIA Security+ – Desirable
• ISO 27001 Experience – Desirable
• PRINCE2 – Desirable

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