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For Companies At a Glance
- Tasks: Coordinate care across 7 practices, manage meetings, and support patient services.
- Company: Join Sunderland East Primary Care Network, dedicated to enhancing community healthcare.
- Benefits: Flexible hours, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing your organisational skills.
- Qualifications: Strong communication skills, experience in healthcare, and proficiency in Microsoft Office.
- Other info: Ideal for adaptable individuals who thrive in dynamic environments.
The predicted salary is between 30000 - 42000 £ per year.
Sunderland East Primary Care Network are excited to advertise a new role in our network. The post is for 37 hours, however will consider 2x part time staff members for the right candidate. The successful candidate will need to be organised, self-motivated, flexible, and comfortable with adapting their workload to respond to changing and conflicting priorities. You will be expected to support the 7 member practices at any given time and therefore building effective relationships is key to this role as well as being adaptable to change. The role will be based around all 7-member practices, all based within Sunderland East area.
This role will be aligned to support all the PCN services such as but not limited to Enhanced Health in Care Homes, Early Cancer Care, Mental Health, Learning disabilities, Digital and Enhanced Access. You may be required to travel to our member practices at times; therefore, the post holder would need to be a car driver and have access to a car.
Main duties of the job:- Attend and minute the PCN monthly meetings circulating minutes to all attendees, once approved by the meeting chair.
- Assist the Clinical Director with any fact finding required.
- Support social media and website updates.
- Assist the PCN with the induction of new staff.
- Ordering of stationery and medical equipment and uniforms where needed.
- Report back any issues with visits or staff, etc.
- Support with the organisation and clinics of the enhanced access service.
- Submit patient surveys for all PCN services.
- Add clinics to Emis.
- Participate in the administrative and professional responsibilities of the PCN team.
- Ensure accurate and legible notes of all consultations and treatments are recorded in patients' notes.
- Data entry and coding of patient information pertaining to practice PCN Des & QOF requirements.
- Any other duties as required by the PCN.
Sunderland East PCN is made up of 7 member practices; Park Lane Practice, Southlands Medical Group, Deerness Park Medical Practice, New City Medical Group, Ashburn Surgery, Riverview Surgery and Villette Surgery. Sunderland East PCN works closely with the wider locality to improve and enhance patient care. Sunderland East PCN is committed to delivering an integrated neighbourhood team approach within the community and works to improve patient access to local services.
Person Specification:- Ability to develop and maintain good working relationships and communicate with a variety of audiences in a professional manner.
- Experience working across several locations, autonomously and as part of a wider team.
- Ability to demonstrate effective organisational skills and knowledge of working to time-plans.
- Intermediate knowledge of Microsoft Office packages including Word, Outlook, PowerPoint, and Excel.
- Previous experience working in a similar role with strict guidelines, organising meetings and other aspects of project work.
- Experience of supporting service improvement using data/digital platforms and negotiating with relative teams in the process.
- Flexibility in approach to tasks undertaken.
- Excellent written, verbal communication and interpersonal skills.
- Ability to use initiative, work independently and as part of a team.
- A car driver and have access to a car.
- Basic understanding of Emis web, including running reports, analysing, and manipulating data and working within appointment systems.
- Experience working in general practice/healthcare organisation.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
*PCN Care Coordinator* employer: Park Lane Practice
Contact Detail:
Park Lane Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land *PCN Care Coordinator*
✨Tip Number 1
Network like a pro! Reach out to current employees at Sunderland East PCN on LinkedIn or through mutual connections. A friendly chat can give us insider info and show our genuine interest in the role.
✨Tip Number 2
Prepare for the interview by researching the PCN's services and recent initiatives. We want to demonstrate that we’re not just a good fit, but that we’re passionate about enhancing patient care in the community.
✨Tip Number 3
Show off our organisational skills! Bring examples of how we’ve managed conflicting priorities in the past. This will highlight our adaptability and readiness to tackle the dynamic nature of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re keen on being part of the Sunderland East PCN team.
We think you need these skills to ace *PCN Care Coordinator*
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of PCN Care Coordinator. We want to see how you can adapt to changing priorities and build effective relationships within our network.
Showcase Your Organisational Skills: Since this role requires excellent organisational abilities, be sure to provide examples of how you've successfully managed multiple tasks or projects in the past. We love seeing candidates who can juggle responsibilities like pros!
Communicate Clearly: Your written communication skills are crucial for this position, so make sure your application is clear and concise. We appreciate well-structured applications that reflect your ability to communicate effectively with various audiences.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Park Lane Practice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a PCN Care Coordinator. Familiarise yourself with the key duties listed in the job description, such as attending meetings, minute-taking, and supporting various services. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised conflicting demands and adapted to changing situations, as these are crucial for the position.
✨Build Rapport with Interviewers
Given that building effective relationships is key to this role, practice your interpersonal skills before the interview. Engage with your interviewers by asking thoughtful questions about their experiences within the PCN. This not only shows your interest but also helps create a positive connection.
✨Demonstrate Flexibility and Initiative
The ability to adapt to change is essential for a PCN Care Coordinator. Prepare to share specific instances where you've shown flexibility in your work. Highlight any experiences where you took the initiative to improve processes or support your team, as this will resonate well with the interviewers.
