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- Tasks: Become a skilled dealer in games like Blackjack and Roulette while providing top-notch customer service.
- Company: Join Metropolitan Gaming, a vibrant brand dedicated to exceptional experiences in gaming and leisure.
- Benefits: Enjoy competitive pay, discounts, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values creativity and challenges the norm in a fun atmosphere.
- Qualifications: Must be 18+, with the right to work in the UK; no prior experience needed as training is provided.
- Other info: Flexible shifts required, including evenings and weekends; great for those looking to grow in the industry.
The predicted salary is between 20400 - 29600 ÂŁ per year.
Join to apply for the Trainee Dealer/Trainee Poker Dealer role at Park Lane Club London
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Join to apply for the Trainee Dealer/Trainee Poker Dealer role at Park Lane Club London
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we\’re dedicated to providing exceptional experience and service for our guest\’s whichever platform or venue they visit.
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we\’re dedicated to providing exceptional experience and service for our guest\’s whichever platform or venue they visit.
Our ten city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London\’s newest luxury casino Metropolitan Mayfair. We\’re a \’Why Not?\’ brand that likes to challenge the status quo and we\’re passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- Hourly wage + Service Charge + Salary Enhancement From Midnight + Paid overtime
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentives
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
The Role
- We will train you on compliance with all relevant legislation that is a crucial requirement of the role. Dealers are expected to be knowledgeable about all Safer Gaming and Anti Money laundering requirements once the training has been completed.
- You will undertake regular refresher training and will be required to raise any concerns with management when on duty, as per the Metropolitan Gaming SG and AML policies.
- This position requires working evenings, weekends, and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.
- Providing all our customers with the highest level of customer service to ensure that the unique Metropolitan Gaming experience is always achieved.
- We will train you to be skilled in executing Blackjack, Roulette, Three Card Poker and through further training and where required Texas Hold’em Poker and Punto Banco.
PLEASE NOTE: You must be aged 18 or over and have the right to work in the UK to apply for the training school.
Trainee Dealer/Trainee Poker Dealer
ÂŁ25,480 per year
Permanent – Full-time
Venue
Alea Glasgow
Site Address
Springfield Quay, Paisley Road, Glasgow, G5 8NP
Posted 3 days ago
Closing date: 17/09/2025
Job reference: LM1379369GlaTDPD
Seniority level
-
Seniority level
Internship
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Gambling Facilities and Casinos
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Trainee Dealer/Trainee Poker Dealer employer: Park Lane Club London
Contact Detail:
Park Lane Club London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Dealer/Trainee Poker Dealer
✨Tip Number 1
Familiarise yourself with the games you'll be dealing, such as Blackjack and Roulette. Understanding the rules and strategies will not only boost your confidence but also impress your interviewers.
✨Tip Number 2
Showcase your customer service skills during any interactions. Since the role requires providing exceptional service, demonstrating a friendly and approachable attitude can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. The role involves evenings and weekends, so highlighting your willingness to adapt your schedule can make a positive impression.
✨Tip Number 4
Research Metropolitan Gaming Group's values and culture. Being able to articulate how your personal values align with theirs can show that you're a great fit for their team.
We think you need these skills to ace Trainee Dealer/Trainee Poker Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trainee Dealer/Trainee Poker Dealer. Familiarise yourself with the games you'll be dealing and the customer service expectations outlined in the job description.
Tailor Your CV: Highlight any relevant experience or skills that align with the role. If you've worked in customer service or have experience in gaming, make sure to emphasise these points in your CV.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the gaming industry and your eagerness to learn. Mention why you want to work at Park Lane Club London specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the gaming industry.
How to prepare for a job interview at Park Lane Club London
✨Know the Game
Familiarise yourself with the games you'll be dealing, such as Blackjack and Roulette. Understanding the rules and strategies will not only impress your interviewers but also show your genuine interest in the role.
✨Customer Service Focus
Highlight your customer service skills during the interview. Metropolitan Gaming values exceptional service, so be prepared to discuss how you would ensure a positive experience for guests.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work evenings and weekends. This role requires flexibility, so showing that you're adaptable will work in your favour.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the position and aligns with the brand's image.
