At a Glance
- Tasks: Deal exciting games like Blackjack and Roulette while providing top-notch service.
- Company: Join Metropolitan Gaming, the heartbeat of high-end gaming in the UK and Egypt.
- Benefits: Enjoy 50% off food, extensive rewards, and a supportive work environment.
- Why this job: Be part of a dynamic team and create unforgettable experiences for guests.
- Qualifications: Must hold a valid UK Gaming Licence and have experience as a Casino Dealer.
- Other info: Flexible shifts with opportunities for training and career growth.
The predicted salary is between 25750 - 26666 £ per year.
Who We Are
At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it’s the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high‐end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high‐performance team. On top of our competitive salary, here are some of the benefits we offer:
- 50% off food and beverages in all our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance program: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
What We Are Looking For
We are looking for a Casino Dealer who holds a valid UK Gaming Licence (PFL) to join us, delivering exceptional service while dealing Blackjack, Roulette, Three Card Poker, and more. You’ll deal games with accuracy and energy, guide players, and create a fun, professional atmosphere.
Main Responsibilities
- Conduct assigned table and electronic games (such as Blackjack, Roulette, Three Card Poker, Baccarat) in accordance with established rules, policies, and gaming regulations.
- Shuffle and deal cards or operate gaming equipment efficiently and accurately.
- Ensure game integrity by monitoring play for adherence to rules and identifying any irregularities.
- Deliver outstanding guest service by maintaining a friendly, approachable, and professional demeanour.
- Explain game rules and procedures clearly and courteously to players.
- Handle disputes or misunderstandings calmly and, if necessary, escalate to a supervisor.
- Accurately exchange chips for cash and calculate payouts quickly and correctly.
- Ensure full compliance with gaming commission regulations and internal control standards.
- Report any suspicious or unusual activity to supervisory staff immediately.
- Maintain confidentiality of all guests and company information.
- Work collaboratively with other dealers, gaming supervisors and management to ensure smooth operations.
- Participate in training and development programs to maintain skill proficiency and regulatory knowledge.
- Supervise gaming tables and dealers as and when required.
Service Behaviours
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution‐oriented demeanour.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
Important Notice
You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends, and shifts that coincide with a 24/7 trading week, so individuals should be flexible in their scheduling. Casino Dealers will spend a large portion of their shift on their feet working directly with the public.
Experience Level: Experienced Casino Dealer
Salary: £25,750 to £26,666 per year
Employment Type: Permanent - Full-time
Venue: Alea Glasgow
Site Address: Springfield Quay, Paisley Road, Glasgow, G5 8NP
Posted: 14 days ago
Closing date: 16/02/2026
Job reference: LM1480110SprECD#J-18808-Ljbffr
Experienced Casino Dealer in London employer: Park Lane Club London
Contact Detail:
Park Lane Club London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Casino Dealer in London
✨Tip Number 1
Get to know the venue! Before your interview, visit the casino and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your game skills! Brush up on your dealing techniques for games like Blackjack and Roulette. Being sharp on the rules and gameplay will impress during any practical assessments.
✨Tip Number 3
Show off your people skills! As a Casino Dealer, you'll be interacting with guests all night. Be ready to demonstrate your friendly and professional demeanour during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our high-performance team at Metropolitan Gaming.
We think you need these skills to ace Experienced Casino Dealer in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, we’re all about creating experiences, so show us how you can contribute to that vibe!
Tailor Your Application: Make sure to tailor your application specifically for the Casino Dealer role. Highlight your experience with games like Blackjack and Roulette, and mention any relevant qualifications, like your UK Gaming Licence. This shows us you’re serious about the position and understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors. A polished application reflects your professionalism!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Park Lane Club London
✨Know Your Games
Make sure you brush up on the rules and strategies of the games you'll be dealing, like Blackjack and Roulette. Being able to explain these clearly during your interview will show that you're not just a dealer, but a knowledgeable one who can enhance the player experience.
✨Show Off Your People Skills
Since this role is all about creating a fun and professional atmosphere, be prepared to demonstrate your customer service skills. Think of examples where you've handled difficult situations or made someone's day better—this will highlight your ability to engage with guests positively.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of maintaining a polished appearance in a high-end gaming environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a dispute at the table. Practise your responses to these types of questions so you can demonstrate your problem-solving skills and calm demeanour under pressure.