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For Companies At a Glance
- Tasks: Create unforgettable experiences by serving food and drinks in a vibrant bar environment.
- Company: Join Metropolitan Gaming, the heartbeat of high-end gaming across the UK and Egypt.
- Benefits: Enjoy competitive pay, discounts, and a range of perks for your well-being.
- Why this job: Be part of an energetic team and enhance your skills in a dynamic setting.
- Qualifications: Must be 18+, flexible with shifts, and ready to engage with guests.
- Other info: Great opportunities for growth and development in a fun, fast-paced atmosphere.
The predicted salary is between 13 - 16 £ per hour.
At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it’s the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Benefits
- Hourly wage + Service charge + Salary enhancement from midnight + Paid overtime
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Cycle to work scheme
What We Are Looking For
As a F&B Attendant at Metropolitan Gaming, you will set the scene for exceptional experiences and are an invaluable part of our Food and Beverage Team. F&B Attendants are flexible to our customers' needs and go above and beyond to make anything possible.
Main Responsibilities
- Organise and carry out all mise-en-place duties prior to and after service to the required standards.
- Support the team to ensure efficient and smooth service during busy periods.
- Master the point-of-sale system for swift and precise order placement.
- Deliver food and drinks promptly and with expert knowledge, maintaining the highest standards.
- Engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience.
Service Behaviours
Our F&B Attendants are expected to always demonstrate our key service behaviours:
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
Requirements
Please Note: You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling. F&B Attendants will spend a large portion of their shift on their feet working directly with the public.
Location: Metropolitan Mayfair, 14 Old Park Lane, Mayfair, London, W1K 1ND.
Salary: £13.46 per hour.
Status: Permanent - Full-time.
Food and Beverage Attendant - Bar employer: Park Lane Club London
Contact Detail:
Park Lane Club London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Attendant - Bar
✨Tip Number 1
Get to know the venue! Before your interview, pop into Metropolitan Mayfair and soak up the atmosphere. Familiarising yourself with the vibe will help you connect with the team and show that you're genuinely interested in being part of the experience.
✨Tip Number 2
Practice your people skills! As an F&B Attendant, you'll be engaging with guests all the time. Try role-playing with a friend or family member to get comfortable with conversation starters and how to handle different customer scenarios.
✨Tip Number 3
Show off your flexibility! Highlight any past experiences where you've adapted to changing situations or worked under pressure. This will demonstrate that you can keep up with the fast-paced environment at Metropolitan Gaming.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of our high-end gaming experience.
We think you need these skills to ace Food and Beverage Attendant - Bar
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of enthusiasm and warmth into your words. Remember, we’re all about creating experiences, so show us how you can contribute to that vibe!
Tailor Your Application: Make sure to tailor your application specifically for the F&B Attendant role. Highlight any relevant experience you have in food and beverage service, and don’t forget to mention your flexibility and ability to work in a fast-paced environment. We love candidates who understand what it takes to keep our guests happy!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there. So, what are you waiting for? Get your application in!
How to prepare for a job interview at Park Lane Club London
✨Know the Venue
Before your interview, take some time to research Metropolitan Gaming and its venues. Familiarise yourself with their unique offerings and atmosphere. This will not only show your genuine interest but also help you tailor your responses to align with their brand.
✨Master the Service Behaviours
The job description highlights key service behaviours like being responsive, upbeat, and courteous. Prepare examples from your past experiences that demonstrate these traits. Think about times when you went above and beyond for a customer or handled a challenging situation with grace.
✨Practice Your POS Skills
Since mastering the point-of-sale system is crucial, consider brushing up on any relevant tech skills before the interview. If you have experience with similar systems, be ready to discuss how you used them effectively in previous roles.
✨Show Your Flexibility
Given the need for flexibility in scheduling, be prepared to discuss your availability openly. Highlight your willingness to work nights, weekends, and holidays, as this shows you're committed to being part of the team and meeting the demands of the role.
