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- Tasks: Serve food and drinks while ensuring top-notch customer service.
- Company: Join Metropolitan Gaming, a vibrant brand in gaming and leisure.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team in a world-class venue with growth opportunities.
- Qualifications: Must be 18+, with great customer service skills and a positive attitude.
- Other info: Located in Leicester Square, this is a full-time role with exciting perks.
Join to apply for the F&B Attendant (Bar) – Kings Sports Bar role at Park Lane Club London
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Join to apply for the F&B Attendant (Bar) – Kings Sports Bar role at Park Lane Club London
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we\’re dedicated to providing exceptional experience and service for our guest\’s whichever platform or venue they visit.
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we\’re dedicated to providing exceptional experience and service for our guest\’s whichever platform or venue they visit.
Our ten destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London\’s newest luxury casino Metropolitan Mayfair. We\’re a \’Why Not?\’ brand that likes to challenge the status quo and we\’re passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- Hourly wage + Service Charge + Salary Enhancement From Midnight
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentives
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
What We Are Looking For
Our Venue has an international reputation for delivering world-class gaming and the best hospitality. Would you like to help deliver the perfect, bespoke experience while developing your career?
Within this role you will be vital to our customers service delivery, providing exceptional service, ensuring food and beverages are served within a timely manner and contribute to the overall guest experience.
Main Responsibilities
- Ensuring an exceptional standard of customer care, whilst adhering to company procedures, health and safety and hygiene regulations.
- Being an effective team player.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. cleaned and stored effectively.
Who You Are?
- Outstanding customer service skills.
- Exceptional interpersonal skills and able to maintain a positive, appropriate relationship with all guests.
- Methodical and attentive to detail.
- Ability to promote all areas of the Club and understand departmental specific operations and services to explain and guide the guest during their visit.
- Previous experience in a customer service environment.
- A team player.
- Communicate in clear and concise English.
- High level of personal integrity.
- Strong work ethic with a passion for exceeding expectations.
- Respect and appreciation to all.
- Encourage and contribute towards a culture that supports everyone to be the best that they can be.
Please Note: You must be aged 18 or above and have the right to work in the UK.
F&B Attendant (Bar) – Kings Sports Bar
£12.41 per hour
Permanent – Full-time
Venue
Empire
Site Address
5-6 Leicester Square, London, WC2H 7NA
Posted 3 days ago
Closing date: 04/09/2025
Job reference: LM1370874LonFAKSB
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Gambling Facilities and Casinos
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F&B Attendant (Bar) - Kings Sports Bar employer: Park Lane Club London
Contact Detail:
Park Lane Club London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Attendant (Bar) - Kings Sports Bar
✨Tip Number 1
Familiarise yourself with the Park Lane Club's offerings and atmosphere. Understanding their unique style and customer service approach will help you connect better with the interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your knowledge of food and beverage service standards. Being able to discuss industry trends or specific drinks and dishes can show your passion and readiness for the F&B Attendant position.
✨Tip Number 3
Network with current or former employees of Metropolitan Gaming Group. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare to showcase your customer service skills through examples from past experiences. Think of specific situations where you went above and beyond for a guest, as this aligns perfectly with the role's requirements.
We think you need these skills to ace F&B Attendant (Bar) - Kings Sports Bar
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the F&B Attendant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service, particularly in food and beverage roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Park Lane Club London and how your skills can contribute to their mission of providing exceptional service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Park Lane Club London
✨Showcase Your Customer Service Skills
As an F&B Attendant, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing a top-notch experience.
✨Know the Venue and Its Offerings
Research Kings Sports Bar and its menu before the interview. Familiarise yourself with their food and drink offerings, as well as any unique features of the venue. This shows your enthusiasm and helps you answer questions more effectively.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to enhance customer satisfaction or improve service efficiency. This aligns with the company's focus on teamwork and delivering exceptional service.
✨Demonstrate Attention to Detail
In the hospitality industry, attention to detail is crucial. Be ready to discuss how you ensure high standards in food and drink presentation, cleanliness, and adherence to health and safety regulations. This will show that you take pride in your work.
