Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service while dealing exciting casino games.
- Company: Join the vibrant Metropolitan Gaming Group, a leader in city leisure and gaming.
- Benefits: Enjoy competitive pay, flexible hours, and amazing discounts on food and travel.
- Why this job: Be part of a dynamic team and create unforgettable experiences for guests.
- Qualifications: Gaming experience and a passion for customer service are essential.
- Other info: Opportunities for growth and development in a fun, fast-paced environment.
Overview
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we are dedicated to providing exceptional experience and service for our guests whichever platform or venue they visit. Our ten destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London\’s newest luxury casino Metropolitan Mayfair. We are a \’Why Not?\’ brand that likes to challenge the status quo and we are passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- Salary Enhancement From Midnight + Paid overtime
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentives
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
What We Are Looking For
To provide all customers, guests, and visitors with the highest level of customer service to ensure that the unique Metropolitan Gaming experience is always achieved.
Who You Are
- Minimum of 3 months of gaming experience
- Must have a minimum of 2 years’ overall gaming experience before being selected for transfers to our premium London venues
- Ability to deal a minimum 3 table games including American Roulette, Blackjack and Three Card Poker.
- Agreement to deal on our live online gaming tables
- Punto Banco and Heads Up Hold’em are viewed favourably
- Hold a PFL licence
- Customer service focussed
- Fully flexible – Nights and shift work essential
Please Note: You must be aged 18 or above and have the right to work in the UK.
Experience
Experience Casino Dealer
£12.21 per hour
Permanent – Full-time
Venue
Empire
Site Address: 108 Upper Parliament Street, Nottingham, NG1 6LF
Posted 4 days ago
Closing date: 06/10/2025
Job reference: LM1368166LonECD
#J-18808-Ljbffr
Experience Casino Dealer employer: Park Lane Club London
Contact Detail:
Park Lane Club London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Casino Dealer
✨Tip Number 1
Get to know the company! Research Metropolitan Gaming and its values. When you walk into that interview, show us you understand our 'Why Not?' spirit and how you can contribute to our unique gaming experience.
✨Tip Number 2
Practice your game skills! Make sure you're confident in dealing the games listed in the job description. We want to see you shine at the table, so brush up on your American Roulette, Blackjack, and Three Card Poker skills before the big day.
✨Tip Number 3
Show off your customer service skills! We’re all about providing exceptional experiences, so be ready to share examples of how you've gone above and beyond for customers in the past. Let us see your passion for making every guest feel special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t miss out on this opportunity to be part of something exciting!
We think you need these skills to ace Experience Casino Dealer
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your gaming experience in your application. We want to see that you’ve got the skills to deal at least three table games, so don’t hold back on showcasing your expertise!
Customer Service is Key: Since we’re all about providing an exceptional experience, emphasise your customer service skills. Share examples of how you've gone above and beyond for guests in previous roles – it’ll make you stand out!
Be Flexible: Flexibility is crucial in this role, so let us know about your availability. If you can work nights and shifts, make it clear in your application – we love a team player who’s ready to jump in when needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Park Lane Club London
✨Know Your Games
Make sure you brush up on your knowledge of the table games you'll be dealing, like American Roulette and Blackjack. Be ready to demonstrate your skills and explain the rules clearly, as this shows your expertise and confidence.
✨Customer Service is Key
Since the role focuses heavily on customer service, think of examples from your past experiences where you provided exceptional service. Prepare to share these stories during the interview to highlight your ability to create a great experience for guests.
✨Flexibility Matters
Be prepared to discuss your availability for nights and shift work. Show that you're flexible and willing to adapt to the needs of the venue, as this is crucial for a role in a fast-paced environment like a casino.
✨Dress to Impress
First impressions count! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the high standards of service expected at Metropolitan Gaming.