At a Glance
- Tasks: Manage employee relations cases and support line managers with expert guidance.
- Company: Join Metropolitan Gaming, the heartbeat of high-end gaming in the UK and Egypt.
- Benefits: Enjoy 50% off food, extensive rewards, and a supportive work environment.
- Other info: Opportunity for growth and learning in an exciting, high-performance culture.
- Why this job: Make a real impact in a fast-paced, dynamic team while developing your HR skills.
- Qualifications: Experience in employee relations and strong knowledge of UK employment law required.
The predicted salary is between 30000 - 40000 € per year.
At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Benefits
- 50% off food and beverages in all our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance program: A confidential helpline providing 24/7 advice and counselling
Main Responsibilities
- Support line managers on case approach and guide them through each stage of the employee relations lifecycle for low to medium complexity cases (up to dismissal level)
- Take ownership of day-to-day ER casework, including sickness absence management, disciplinaries, grievances, performance management, probation, attendance and lateness, and policy queries
- Ensure all cases are managed in line with company policy, employment legislation, and best practice
- Maintain accurate, detailed, and compliant documentation for all ER cases
- Drive efficient case management, minimising timelines from case initiation through to resolution while maintaining quality and fairness
- Support the rollout and embedding of a tiered ER service delivery model for line managers
Who You Are
- Proven experience managing employee relations cases end-to-end in a fast-paced environment
- Strong knowledge of UK employment law and HR best practice
- Confident advising and influencing line managers at varying levels
- Highly organised with strong attention to detail and documentation standards
- Able to manage multiple cases simultaneously while maintaining quality and consistency
- Proactive, solutions-focused, and comfortable working independently
Location
Support Office
4th floor, 265 Tottenham Court Rd, London, W1T 7RQ
ER Specialist (3 Month FTC) employer: Park Lane Club London
At Metropolitan Gaming, we pride ourselves on being more than just an employer; we are a vibrant community that thrives on high-energy experiences and exceptional service. Our supportive work culture fosters personal and professional growth, offering extensive training opportunities and a comprehensive benefits package that includes generous discounts, health services, and a commitment to employee wellbeing. Join us in our London office, where you can make a meaningful impact in the dynamic world of gaming while enjoying a fulfilling career with a team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land ER Specialist (3 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience with employee relations and how you can contribute to their high-performance team. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Metropolitan Gaming family and ready to dive into the exciting world of employee relations.
We think you need these skills to ace ER Specialist (3 Month FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Employee Relations Specialist role. Highlight your experience with managing ER cases and your knowledge of UK employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how you can contribute to our team. Keep it concise but engaging—show us your personality!
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience you have in managing employee relations cases. We love seeing examples of how you've successfully navigated complex situations in the past.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and submit your details!
How to prepare for a job interview at Park Lane Club London
✨Know Your ER Basics
Brush up on your knowledge of UK employment law and HR best practices. Be ready to discuss how you've managed employee relations cases in the past, as this will show your expertise and confidence in handling complex situations.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple cases simultaneously. Use specific instances where your attention to detail and documentation standards made a difference in case outcomes.
✨Engage with Line Managers
Think about how you would support line managers through the employee relations lifecycle. Be prepared to discuss strategies for guiding them through low to medium complexity cases, demonstrating your proactive and solutions-focused approach.
✨Demonstrate Your Communication Skills
Practice articulating your thoughts clearly and confidently. You’ll need to influence and advise line managers, so showcasing your communication skills during the interview is crucial. Consider role-playing scenarios to get comfortable with this.
