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- Tasks: Assist the F&B Manager in optimising operations and ensuring top-notch service.
- Company: Join Metropolitan Gaming Group, a vibrant brand in gaming and leisure across the UK and Egypt.
- Benefits: Enjoy 50% off food, extensive rewards, company sick pay, and more perks!
- Why this job: Be part of a dynamic team that values innovation and exceptional guest experiences.
- Qualifications: Experience in fast-paced environments, strong leadership skills, and a passion for service excellence.
- Other info: Must be 18+, with the right to work in the UK; competitive salary of £50,000 to £55,000.
The predicted salary is between 43000 - 62000 £ per year.
Join to apply for the Deputy Food & Beverage Manager role at Park Lane Club London.
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we are dedicated to providing exceptional experience and service for our guests whichever platform or venue they visit. Our ten city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We are a 'Why Not?' brand that likes to challenge the status quo and we are passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Who are we looking for?
You will be guest obsessed, focused on the numbers and a total advocate for all things ‘guest’ and ‘service’. You will be a true leader, inspiring and working closely with your F&B Manager to ensure that the F&B department is set up for success. Ideally, you will have an understanding of the London market, an eye for detail and operational standards and excellence that go way above the norm. We want to be nothing but the best in the game!
Main Duties
- To assist the F&B Manager in achieving efficient operation of all F&B departments optimising the highest standards of product & service whilst maximising profitability.
Required Skills
- An innovator and entrepreneur who understands Service.
- Experienced in managing large, fast-paced multi-faceted operations.
- Experienced in management of staff.
- Excellent organisational skills.
- Personal Licence Holder.
- A good knowledge of service standards relating to all aspects of the service of food, wines, alcoholic and non-alcoholic drinks & beverages.
- Very comfortable when communicating with guests and fellow employees both verbally and in writing and in making presentations to senior management.
- Great sense of humour.
- Great organiser, good persuader, great salesperson.
- Positive and upbeat attitude.
- A high level of personal integrity.
- A strong work ethic with a passion for exceeding expectations.
- Show respect and appreciation to all.
- Encourage and contribute toward a culture that supports everyone to be the best that they can be.
Desired Skills
- Experience in recruiting new staff including interviewing.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- 50% off food and beverages in all UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a Friend incentive scheme
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Cycle to work scheme
Please Note: you must be 18 or over and have the right to work in the UK.
£50,000 to £55,000 per year
Permanent - Full-time
Venue: Empire
Site Address: 5-6 Leicester Square, London, WC2H 7NA
Posted 2 days ago
Closing date: 24/07/2025
Job reference: HB13405905-6DFBM
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Gambling Facilities and Casinos
Deputy Food & Beverage Manager employer: Park Lane Club London
Contact Detail:
Park Lane Club London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Food & Beverage Manager
✨Tip Number 1
Familiarise yourself with the Metropolitan Gaming Group's values and culture. Understanding their 'Why Not?' brand ethos will help you align your responses during interviews, showcasing how you can contribute to their mission of providing exceptional guest experiences.
✨Tip Number 2
Network within the London hospitality scene. Attend industry events or connect with professionals on platforms like LinkedIn. Building relationships can give you insights into the role and potentially lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in managing large, fast-paced operations. Be ready to share specific examples of how you've optimised service standards and maximised profitability in previous roles, as this will demonstrate your capability to excel in the Deputy Food & Beverage Manager position.
✨Tip Number 4
Showcase your leadership skills by preparing anecdotes that highlight your ability to inspire and manage teams. The role requires a strong leader, so emphasising your experience in staff management and recruitment will be crucial during the interview process.
We think you need these skills to ace Deputy Food & Beverage Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Deputy Food & Beverage Manager position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Compelling CV: Your CV should be clear, concise, and tailored to the role. Emphasise your experience in managing food and beverage operations, staff management, and any relevant achievements. Use bullet points for easy readability.
Write a Strong Cover Letter: In your cover letter, express your passion for guest service and your leadership style. Mention specific examples of how you've improved service standards or profitability in previous roles. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Park Lane Club London
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll need to inspire your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed and motivated staff in fast-paced environments.
✨Know the London Market
Familiarise yourself with the local food and beverage trends in London. Be ready to discuss how these trends can influence the operations at Park Lane Club and how you can leverage them to enhance guest experiences.
✨Highlight Your Organisational Skills
The role requires excellent organisational abilities. Prepare to talk about how you manage multiple tasks and priorities effectively, especially in high-pressure situations typical in the hospitality industry.
