Assistant Food & Beverage Manager

Assistant Food & Beverage Manager

Park Lane Club London

Benefits

• 50% off food and beverages in all UK venues
• Extensive rewards platform: discounts on travel, retail, hospitality, health and more
• Company Sick Pay
• Company Pension
• Life Assurance
• Refer a friend incentive
• Employee health and wellbeing services
• Virtual GP Services
• Season Ticket Loans
• Employee assistance program: A confidential helpline providing 24/7 advice and counselling
• Cycle to work scheme

Main Responsibilities

To assist the F&B Manager in achieving efficient operation of all F&B departments, optimising the highest standards of product & service whilst maximising profitability.

Planning

• Responsible for ensuring that F&B areas have the staff, equipment, facilities and raw materials to ensure their proper operational execution.
• Responsible for making recommendations and planning for changes to product, experience and service standards to maximise the customer experience.

Financial

To support the F&B Manager in ensuring that F&B departments and personnel are operating in such a manner as to maximise revenues and control costs to maximise profitability and to ensure the security and proper recording of revenues and company stocks.

Operational

• To supervise and organise all F&B employees, facilities, equipment and raw materials to ensure the highest standards of product preparation, presentation and service are achieved.
• To ensure that all F&B staff have the training, equipment, facilities and resources to properly complete their duties.
• To provide, and ensure staff provide, and have the skills to provide, outstanding customer service and guest relations at all times.
• To make recommendations to senior management on any and all aspects of the Club that could improve Guest Satisfaction.
• Responsible for the selection, recruitment, training, appraisal, motivation, coaching & counselling of F&B staff members.
• To strictly comply, and ensure all F&B staff comply, with all accounting, control and financial procedures as required by the company to safeguard stocks, monies and facilities.
• To strictly comply, and ensure all F&B staff comply, with all current legislation and company procedures. For example, but not exclusively in such areas as employment, licensing, Hygiene, Health and Safety and Gaming.
• To foster outstanding co-ordination & communication with all Departments throughout the club to ensure guest experience is optimised.
• To establish and maintain a positive and effective working environment for all staff.
• Have a full and in depth understanding of profit and loss, financials and a passion for getting into the numbers.
• Key driver of sales and marketing activities within the business to ensure we are set up for market gain and capture.
• Deputise in the absence of the F&B Manager.
• A food and wet GP guru, who ‘owns’ the stocks. Creation of action plans and holding team accountable where applicable.

To Be Conversant With

• The Club & Company Fire Procedures.
• The Club & Company Security Procedures.
• The Club & Company Health & Safety and Hygiene procedures.
• The Club & Company Financial and accounting procedures.
• The Club & Company HR policies and procedures.
• The Club operational procedures & Service Standards.
• The Club facilities and attractions. short and long term marketing promotions.
• Current Licensing Regulations.

Who You Are

• Personal Licence Holder.
• A good knowledge of service standards relating to all aspects of the service of food, wines, alcoholic and non-alcoholic drinks & beverages.
• Experience in managing large, fast paced multi-faceted operations.
• Experience in management of staff.

Service Behaviours

• On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
• Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
• Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
• Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.

Important Notes

You must be aged 18 or above and have the right to work in the UK. This position requires nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should in their scheduling.

Assistant Food & Beverage Manager

£45,000 per year

Permanent – Full-time

>Venue: Metropolitan Mayfair

Site Address: 14 Old Park Lane, Mayfair, London, W1K 1ND

Closing date: 06/02/2026

Job reference: LM1457758LonAFBMM