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- Tasks: Supervise guest relations and ensure exceptional service during night shifts.
- Company: Join Radisson Hotel Group, a leading global hotel brand.
- Benefits: Competitive pay, special travel rates, and extensive learning opportunities.
- Why this job: Be part of a dynamic team creating memorable moments for guests.
- Qualifications: Flexibility, attention to detail, and a positive attitude are key.
- Other info: Great career progression and access to leisure facilities.
The predicted salary is between 24000 - 36000 £ per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Night Auditor to join our dynamic team here at Radisson Hotel Group. We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it's all about. And you can grow the rest with us. That’s a promise.
What We Offer Our Night Auditor
- Special rates for our team members, and friends and families while travelling and staying in our hotels.
- We take our "We grow talent, talent grows us" culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy.
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.
- Contributory pension scheme and Life Assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress.
- 28 days holiday for full time team members.
- Free use of our leisure, pool and gym facilities at off-peak times (where applicable).
The Night Auditor Role
Our guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Night Auditors love the hustle and bustle of life. It’s not just about check-in and check-out. It’s about everything in-between.
- You will supervise our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
- You will exude patience, empathy and have the personality to host the late show.
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department.
As Night Auditors, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do.
Qualities We Are Looking For In Our Night Auditor
- Flexibility and a positive, Yes I Can Attitude.
- An eye for detail.
- A creative problem-solver.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Experience in a similar position is beneficial but not essential.
Become part of the world of Moment Makers, we are looking forward to getting to know you.
A perfect base for exploring Scotland's Castle Country and Whisky Trail, the Park Inn Aberdeen hotel sits in the heart of the city located just off Union Street, in the City's 'Granite Mile'. The hotel is the perfect home base for exploring local attractions. The hotel is within walking distance of the train and bus stations as well as shopping and business districts. Our vibrant Aberdeen hotel offers comfort in the city centre with 185 comfortable bedrooms and suites, dining in our colourful restaurant and bar, fully equipped fitness centre and business lounge, with versatile meeting spaces which can accommodate board meetings or grand social events.
Night Auditor employer: Park Inn
Contact Detail:
Park Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Get to know the Radisson Hotel Group vibe! Research their values and culture, especially the 'Yes I Can' attitude. When you walk into that interview, let your personality shine through and show them you're all about creating those memorable moments for guests.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your flexibility and problem-solving skills, which are key for a Night Auditor. We want to see that you can handle the hustle and bustle with ease!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the team and the hotel by asking about their guest service strategies or how they celebrate team successes. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Radisson family. Let’s make every moment matter together!
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your 'Yes I Can' attitude.
Tailor Your Application: Make sure to tailor your application specifically for the Night Auditor role. Highlight any relevant experience or skills that align with our focus on guest satisfaction and teamwork. We love seeing how you can contribute to our culture!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Auditor position. We can’t wait to hear from you!
How to prepare for a job interview at Park Inn
✨Know the Company Culture
Before your interview, take some time to understand Radisson Hotel Group's culture and values. They emphasise a 'Yes I Can' service ethos, so think about how you can demonstrate this mindset in your responses. Show that you’re not just looking for a job, but that you genuinely want to be part of their team.
✨Highlight Your Guest Relations Skills
As a Night Auditor, you'll be at the heart of guest relations. Prepare examples from your past experiences where you've gone above and beyond to ensure guest satisfaction. This could be a time you solved a problem creatively or provided exceptional service. Make sure to convey your passion for creating memorable moments.
✨Demonstrate Flexibility and Team Spirit
Radisson values flexibility and teamwork. Be ready to discuss situations where you’ve had to adapt quickly or work collaboratively with others. Share stories that showcase your positive attitude and ability to thrive in a dynamic environment, as these traits are crucial for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your interest in the position and helps you determine if it’s the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
