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- Tasks: Lead the guest relations team and ensure exceptional service throughout the night.
- Company: Join Radisson Hotel Group, a global leader in hospitality with over 1,160 hotels worldwide.
- Benefits: Enjoy special rates, development opportunities, complimentary meals, and 28 days holiday.
- Why this job: Be part of a fun, dynamic team that values your growth and creativity.
- Qualifications: Flexibility, strong communication skills, and a positive attitude are key; experience is a plus.
- Other info: Located in the heart of Aberdeen, perfect for exploring local attractions.
The predicted salary is between 28800 - 43200 £ per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Night Manager to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Night Manager
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Night Manager Role
Our guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Night Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will manage our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
- You will exude patience, empathy and have the personality to host the late show, whilst managing performance and productivity
- As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department
As Night Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Night Manager
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
A perfect base for exploring Scotland’s Castle Country and Whisky Trail, the Park Inn Aberdeen hotel sits in the heart of the city located just off Union Street, in the City’s ‘Granite Mile’. The hotel is the perfect home base for exploring local attractions. The hotel is within walking distance of the train and bus stations as well as shopping and business districts. Our vibrant Aberdeen hotel offers comfort in the city centre with 185 comfortable bedrooms and suites, dining in our colourful restaurant and bar, fully equipped fitness centre and business lounge, with versatile meeting spaces which can accommodate board meetings or grand social events.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Night Manager employer: Park Inn by Radisson Aberdeen
Contact Detail:
Park Inn by Radisson Aberdeen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. During your interactions, whether in interviews or networking, demonstrate how you embody this mindset in your previous roles.
✨Tip Number 2
Highlight your experience in guest relations or hospitality management during conversations. Share specific examples of how you've created memorable experiences for guests, as this aligns perfectly with the Night Manager role.
✨Tip Number 3
Network with current or former employees of Radisson Hotel Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your problem-solving skills and flexibility in high-pressure situations. The Night Manager role requires a calm and proactive approach, so be ready to share scenarios where you've successfully managed challenges in a fast-paced environment.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualities required for the Night Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Use specific examples from your past experiences that demonstrate your ability to create extraordinary service and manage guest relations effectively.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or management roles. Even if you haven't held a similar position, showcase transferable skills such as problem-solving, communication, and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Night Manager.
How to prepare for a job interview at Park Inn by Radisson Aberdeen
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet and resolve issues quickly. Highlight your creative problem-solving abilities, as this is crucial for a Night Manager who needs to handle unexpected situations.
✨Emphasise Teamwork and Leadership
As a Night Manager, you'll be leading a team. Be ready to talk about your experience working in teams and how you motivate others. Share examples of how you've successfully managed a team or contributed to a positive team environment.
✨Exude a Positive Attitude
The 'Yes I Can!' ethos is central to Radisson Hotel Group's culture. Make sure to convey your positive mindset and flexibility during the interview. Discuss how you approach challenges with a can-do attitude and how it has benefited your previous workplaces.
