At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the vibrant team at The Nine Elms, part of Hyatt Hotels.
- Benefits: Enjoy discounted hotel stays, free meals, and a 50% discount on dining.
- Other info: Access to continuous learning and development for career advancement.
- Why this job: Be part of a dynamic environment with flexible hours and growth opportunities.
- Qualifications: Previous experience in a luxury setting is preferred but not essential.
The predicted salary is between 12 - 15 £ per hour.
Role Summary
Deliver exceptional service by crafting memorable dining experiences with prompt and professional attention. Provide a warm and friendly welcome to all guests. Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests. Follow departmental standard operating procedures to maintain high service standards.
Schedule
Available working hours will vary each week and can range anywhere from 0 to 40 hours.
Qualifications & Experience
Previous experience working in the same or similar role in a luxury environment is desired.
Benefits
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Waiter/ess (Flexible Hours) – The Nine Elms employer: Park Hyatt
At Hyatt, we pride ourselves on creating a supportive and dynamic work environment where our team members can thrive. As a Waiter/ess at The Nine Elms, you'll enjoy flexible hours, competitive benefits including discounted hotel stays for you and your loved ones, and continuous learning opportunities that pave the way for career advancement within our global network. Join us to be part of a culture that values exceptional service and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess (Flexible Hours) – The Nine Elms
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Park Hyatt and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Waiter/ess (Flexible Hours) – The Nine Elms
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Park Hyatt that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Park Hyatt.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Park Hyatt get a sense of who you are beyond your experience!
How to prepare for a job interview at Park Hyatt
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Park Hyatt and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
