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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and coordinate with hotel departments.
- Company: Join the prestigious Park Hyatt London River Thames, a luxury hotel in a prime location.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Why this job: Be part of a team that values empathy, respect, and diversity while creating memorable guest experiences.
- Qualifications: Previous hotel experience preferred; strong communication and computer skills required.
- Other info: Great career growth opportunities and a supportive work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
Organization Park Hyatt London River Thames is located in the heart of London and offers 203 spacious rooms, two ambassador suites, and a presidential suite with stunning city and river views.
Our hotel provides exquisite dining options, state‑of‑the‑art event spaces, and an indulgent spa with relaxation lounges, spa rooms and an indoor pool. As a lodging destination close to landmarks such as Big Ben, Buckingham Palace and King's Road, we pride ourselves on delivering a welcoming experience to guests worldwide.
Duties And Responsibilities
- Provide a warm welcome to all guests, ensuring they feel comfortable and attended to upon arrival.
- Perform the check‑in process efficiently, issuing room keys and providing information about hotel facilities.
- Handle the check‑out process, including billing, payments, and feedback collection.
- Coordinate with housekeeping to ensure rooms are ready for new arrivals.
- Liaise with other departments (housekeeping, maintenance, food & beverage) to meet guest needs and requests.
About You
- Previous experience in a luxury hotel front office is preferred.
- Strong communication skills, familiarity with hotel management software, and proficient computer skills are essential.
- You should be comfortable working the night shift.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt for you and your family and friends from the day you start.
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered at no cost.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverage when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities and clear career path across Hyatt Hotels worldwide.
Our Values
We care for people so they can be their best. We value empathy, integrity, respect, inclusion, experimentation and wellbeing, and we celebrate diversity, equity and inclusion across our global teams.
Next Steps
Apply today for the Night Receptionist role and start your journey with Hyatt Hotels!
Night Receptionist employer: Park Hyatt
Contact Detail:
Park Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
First things first, make sure you know the ins and outs of Park Hyatt London River Thames. Familiarise yourself with their services and values so you can chat about them during your interview. It shows you're genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice your communication skills! As a Night Receptionist, you'll need to make guests feel welcome and comfortable. Role-play with a friend or family member to get used to handling check-ins and check-outs smoothly. The more confident you are, the better!
✨Tip Number 3
Don’t forget to highlight any previous experience in luxury hotels during your interviews. Share specific examples of how you’ve gone above and beyond for guests. This will help us see that you’re the perfect fit for our welcoming atmosphere.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Hyatt Hotels. We can’t wait to see your application!
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really make a difference, especially for a role like Night Receptionist where guest interaction is key.
Tailor Your Application: Make sure to tailor your application to the Night Receptionist role specifically. Highlight any relevant experience in luxury hotels and mention your familiarity with hotel management software. This shows us that you’re not just sending a generic application but are genuinely interested in this position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re getting all the latest updates about the role and our hiring process. We can’t wait to hear from you!
How to prepare for a job interview at Park Hyatt
✨Know the Hotel Inside Out
Before your interview, take some time to research Park Hyatt London River Thames. Familiarise yourself with its amenities, services, and nearby attractions. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Communication Skills
As a Night Receptionist, strong communication is key. Prepare examples from your past experiences where you effectively handled guest inquiries or resolved issues. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Emphasise Teamwork and Coordination
Highlight your ability to work collaboratively with other departments like housekeeping and food & beverage. Think of specific instances where you successfully coordinated with others to meet guest needs, as this aligns perfectly with the responsibilities of the role.
✨Prepare for Night Shift Questions
Since this position involves working nights, be ready to discuss your comfort level with this schedule. Share any previous night shift experiences and how you manage your time and energy effectively. This will reassure them that you're well-suited for the role.
