At a Glance
- Tasks: Drive events revenue, build client relationships, and create memorable experiences.
- Company: Join the luxurious Park Hyatt London River Thames, a stunning riverside hotel.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounts, and continuous learning opportunities.
- Other info: Opportunities for career growth within a global hospitality leader.
- Why this job: Be part of a dynamic team creating exceptional events in a luxury setting.
- Qualifications: Experience in luxury hotels, strong communication skills, and a passion for hospitality.
The predicted salary is between 40000 - 42500 £ per year.
Organization: Park Hyatt London River Thames
About Park Hyatt London River Thames: Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art‑infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of four distinctive restaurants and bars, or escape to the dedicated wellness floor with an indoor pool and full‑service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events, giving guests a perfect launchpad for curated experiences near London’s landmarks.
Summary
As Events Sales Manager, you will be responsible for driving meetings and events revenue, converting enquiries, and building strong client relationships across corporate, group and social event segments. You will represent Park Hyatt London River Thames with professionalism, warmth and confidence, creating rare and intimate experiences for every client. You will proactively identify and secure new business opportunities, handle group and event enquiries, quote hotel information, rates and availability, and prepare tailored proposals and contracts in line with agreed guidelines. You will conduct client appointments and site inspections, ensuring product knowledge, competitor awareness and market insight are always current. You will manage the event sales journey from enquiry through to handover, ensuring all booking details are accurately recorded in Envision and EMS EAS and communicated clearly to the Event Management and Operations teams. You will work closely with clients, agents, regular guests and third‑party suppliers to plan memorable, well executed and sophisticated events that encourage repeat business. You will monitor prospect, tentative and unconverted business to support conversion, assist with monthly reporting, and collaborate with the UK Area MICE team, Hyatt Sales Force, Revenue and Operations teams to develop and retain national and international accounts. You will also provide guidance, coaching and support to the Event Sales team, helping maintain a smooth, efficient and commercially successful department.
About You
You are a confident and commercially focused events sales professional with strong experience in luxury hotels, meetings and events. You are proactive, organised and target driven, with excellent communication skills and a natural ability to build lasting relationships with clients, agents and internal teams. You enjoy creating exceptional event experiences, understanding client needs and converting opportunities into successful bookings. You are highly detail‑focused, responsive and comfortable managing multiple priorities in a fast‑paced environment while maintaining calm, polished and sophisticated service. You bring an entrepreneurial mindset, strong leadership qualities and a collaborative approach. You are passionate about luxury hospitality, motivated by developing others, and ambitious to grow your career with Hyatt.
Benefits You Will Enjoy As An Events Sales Manager
- 12 complimentary nights a year across Hyatt hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt hotels worldwide
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all‑inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
Next Steps
Apply today for this Events Sales Manager role and start your journey with Hyatt Hotels!
StudySmarter Expert Advice🤫
We think this is how you could land Events Sales Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Park Hyatt. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Park Hyatt
Don't be shy about reaching out to Park Hyatt directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Sales Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Park Hyatt and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Park Hyatt
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
