At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the luxurious Park Hyatt London River Thames with stunning views.
- Benefits: Enjoy 12 free hotel nights, discounts, and health plans from day one.
- Why this job: Be part of a dynamic team in a prestigious hotel and grow your career.
- Qualifications: Previous experience in a luxury environment is preferred but not essential.
- Other info: Access continuous learning opportunities and clear promotion paths.
The predicted salary is between 24000 - 36000 £ per year.
Park Hyatt London River Thames offers 203 spacious rooms, including ambassador and presidential suites. With stunning city and river views, signature Charles Whinney pieces, and a convenient heart‑of‑London location, the hotel allows guests to easily access landmarks such as Big Ben, Buckingham Palace and Kings Road. The property also features exquisite dining, state‑of‑the‑art event spaces, and an indulgent spa with relaxation lounge, spa rooms and indoor pool.
Responsibilities
- Deliver exceptional service by crafting memorable dining experiences with prompt and professional attention.
- Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive.
- Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests.
- Follow departmental standard operating procedures to maintain high service standards.
About You
Previous experience working in the same or similar role in a luxury environment is desired.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt – for you and your family and friends from day one.
- Uniform provided and laundered free of charge.
- HSF Health Plan.
- Headspace membership and access to the Employee Assistance Programme.
- 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities – clear career path and promotion prospects across Hyatt Hotels worldwide.
Next Steps
Apply today for the Waiter/ess – All Day Dining role and start your journey with Hyatt Hotels!
Waiter/ess in City of London employer: Park Hyatt
Contact Detail:
Park Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess in City of London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Park Hyatt London River Thames and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you stand out when discussing how you can contribute to their exceptional service.
✨Tip Number 2
Practice your people skills! As a waiter/ess, you'll be all about creating memorable dining experiences. Role-play with friends or family to sharpen your communication and customer service skills, so you can impress during your interview.
✨Tip Number 3
Show off your knowledge! Brush up on the menu items and any daily specials that might be relevant. Being able to discuss these confidently will demonstrate your enthusiasm for the role and your commitment to providing top-notch service.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the StudySmarter site and submit your application directly. It’s a great way to ensure your application gets noticed!
We think you need these skills to ace Waiter/ess in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can create memorable dining experiences.
Tailor Your Experience: Make sure to highlight any previous experience in luxury environments. We love seeing how your background aligns with our values at Park Hyatt London River Thames, so be specific about your roles and responsibilities.
Know the Menu: Demonstrate your knowledge of food and beverage by mentioning any relevant menu items or dining experiences you’ve had. This shows us that you’re ready to engage with guests and provide exceptional service from day one.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Park Hyatt London River Thames!
How to prepare for a job interview at Park Hyatt
✨Know the Menu Inside Out
Make sure you’re familiar with the menu items, daily specials, and any promotions. This will not only help you answer questions confidently but also show your enthusiasm for the role and the dining experience.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experiences where you delivered exceptional service. Think about how you created memorable dining experiences and how you handled challenging situations with grace.
✨Practice Your Warm Welcome
Since creating a welcoming atmosphere is key, practice your greeting and body language. A friendly smile and open posture can make a huge difference in how guests perceive their experience right from the start.
✨Understand the Luxury Environment
Research what it means to work in a luxury setting. Be ready to discuss how you would maintain high service standards and follow departmental procedures while ensuring guests feel valued and pampered.