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- Tasks: Manage daily operations of a chic wine lounge and ensure exceptional guest experiences.
- Company: Join the prestigious Park Hyatt London River Thames, known for luxury and stunning views.
- Benefits: Enjoy 12 free hotel nights yearly, discounts for family, and continuous learning opportunities.
- Why this job: Be part of a creative team in a vibrant atmosphere that values diversity and innovation.
- Qualifications: Experience in luxury food and beverage operations with a passion for wine is essential.
- Other info: Hyatt promotes a culture of empathy, respect, and inclusion, making it a great workplace.
The predicted salary is between 28800 - 42000 £ per year.
Salary: Competitive + Service Charge
Submit your CV and any additional required information after you have read this description by clicking on the application button.
About TAMISé
TAMISé is inspired by the French word that transcends into soft dimming light encapsulating the serene embrace of dusk. It echoes the iconic Thames River, a symbol of timeless flow. Our 300-label wine collection, housing 2,000 bottles, sets the stage for expert-led wine masterclasses and tastings, alongside loose-leaf tea selections guided by skilled sommeliers. TAMISé Wine Library and Tea Lounge offers a sophisticated, contemporary ambience with cozy seating, a welcoming fireplace, and stylish decor.
About Park Hyatt London River Thames
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and responsibilities related to the Outlet Manager position:
- Oversee and manage the daily operations of the wine lounge, ensuring seamless service and an exceptional guest experience at all times.
- Assist with the operations of other outlets as needed, supporting overall service standards and business goals across the hotel.
- Develop and implement innovative strategies to drive revenue growth, enhance profitability, and elevate the overall lounge offering.
- Lead the training and development of team members, with a strong focus on wine education, service excellence, and meaningful guest engagement.
- Drive recruitment efforts to build a team of passionate, skilled professionals who align with the lounge's culture of excellence and hospitality.
- Foster a culture of creativity and innovation, regularly introducing fresh concepts to enrich the guest experience and keep the lounge offering dynamic.
- Work closely with the culinary team to design and refine thoughtful wine pairings for seasonal menus and exclusive events.
About you:
- Proven experience in luxury food and beverage operations, with strong leadership and management skills, and the ability to motivate and inspire a team.
- A passion and deep understanding of wine is essential.
Benefits of the Outlet Manager position include:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Business attire laundered complimentary
- HSF Health Plan
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job; it's a career for people who care.
Next Steps: Apply today for this Outlet Manager - TAMISé position and start your journey with Hyatt Hotels!
Outlet Manager - TAMISé employer: Park Hyatt London River Thames
Contact Detail:
Park Hyatt London River Thames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Manager - TAMISé
✨Tip Number 1
Familiarise yourself with TAMISé's unique wine collection and the overall concept of the lounge. Understanding the ambiance and offerings will help you articulate how your experience aligns with their vision during any discussions.
✨Tip Number 2
Network with professionals in the luxury food and beverage industry, especially those who have experience in similar roles. Engaging with current or former employees can provide valuable insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss innovative strategies you've implemented in previous roles that drove revenue growth or enhanced guest experiences. Highlighting your creativity and results-driven mindset will resonate well with the hiring team.
✨Tip Number 4
Showcase your passion for wine by staying updated on current trends and participating in wine tastings or masterclasses. This not only enhances your knowledge but also demonstrates your commitment to the role and the industry.
We think you need these skills to ace Outlet Manager - TAMISé
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Outlet Manager position at TAMISé. Highlight your relevant experience in luxury food and beverage operations and your passion for wine in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, management skills, and any specific achievements in previous roles that demonstrate your capability to drive revenue growth and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss how your background in hospitality and your understanding of wine can contribute to the success of TAMISé. Make it personal and engaging to stand out from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Park Hyatt London River Thames
✨Show Your Passion for Wine
As an Outlet Manager at TAMISé, a deep understanding and passion for wine is essential. Be prepared to discuss your favourite wines, any relevant certifications, and experiences that showcase your expertise in this area.
✨Demonstrate Leadership Skills
Highlight your previous leadership roles and how you've successfully managed teams in luxury food and beverage operations. Share specific examples of how you motivated your team and improved service standards.
✨Prepare Innovative Ideas
TAMISé values creativity and innovation. Come to the interview with fresh ideas on how to enhance the guest experience and drive revenue growth. Think about unique wine pairings or events that could attract more guests.
✨Understand the Company Culture
Familiarise yourself with Hyatt's values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Be ready to discuss how your personal values align with theirs and how you can contribute to their culture of excellence.
