Guest Service Assistant Nights - Shifnal

Guest Service Assistant Nights - Shifnal

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Park House Hotel & Venue

At a Glance

  • Tasks: Provide exceptional overnight service and ensure hotel readiness for morning guests.
  • Company: Park House Hotel, a welcoming place in Shifnal.
  • Benefits: Flexible hours, friendly team, and opportunities to grow your hospitality skills.
  • Other info: Join a supportive team in a vibrant hotel environment.
  • Why this job: Create memorable experiences for guests and build lasting relationships.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 20000 - 25000 £ per year.

Set on the edge of the market town of Shifnal.

The Guest Service Assistant - Nights will be responsible for providing a great service overnight, ensuring that all night processes for the Front Office function are complete, and supporting other departments with tasks that can be carried out overnight. Ensuring that the hotel is ready and in great shape for guests in the morning.

The Guest Service Assistant - Nights will ensure a memorable experience from every interaction, from the guest arrival or interaction to the fond farewell. You will ensure that an attentive service overnight and ensure that all security walks and checks are carried out.

A key aspect of the role is to forge a great rapport with guests from initial contact and build strong working relationships with all departments to ensure great service delivery.

Guest Service Assistant Nights - Shifnal employer: Park House Hotel & Venue

At Park House Hotel in Shifnal, we pride ourselves on being an exceptional employer that values our team members and their contributions to creating memorable guest experiences. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive work culture that celebrates achievements and fosters collaboration. Enjoy flexible hours, generous staff discounts, and a vibrant atmosphere where your passion for hospitality can truly shine.

Park House Hotel & Venue

Contact Details:

Park House Hotel & Venue Recruitment Team

We think you need these skills to ace Guest Service Assistant Nights - Shifnal

Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Adaptability
Time Management
Customer Service Skills