At a Glance
- Tasks: Ensure guest safety, check in late arrivals, and maintain room standards during night shifts.
- Company: A welcoming 44-bedroom hotel with a focus on exceptional customer service.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to career pathways, training courses, and a company pension scheme.
- Why this job: Join a supportive team and develop your skills while working nights.
- Qualifications: Experience in hospitality, excellent communication skills, and a friendly personality.
The predicted salary is between 22000 - 26000 £ per year.
Looking for a hard working individual that is happy to work on their own during the night. We are a 44 bedroom hotel and we are open to check in guests 24 hours a day, and you will also need to be trained on our booking system. 4-5 nights per week.
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Night Porter in Teddington employer: Park Hotel
Join our vibrant team at a welcoming 44-bedroom hotel where your role as a Night Porter is crucial to providing exceptional customer service and ensuring guest safety. We offer a supportive work culture with access to career pathways, training opportunities, and generous benefits including free meals, weekly pay, and discounts at our Young's Pubs. Embrace the chance to grow in a dynamic environment that values your contributions and fosters personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Teddington
✨Tip Number 1
Make sure you know the ins and outs of the hotel industry. Brush up on your customer service skills and be ready to showcase your experience in similar roles. We want to see that you can handle late-night check-ins with a smile!
✨Tip Number 2
Practice your communication skills! As a Night Porter, you'll need to interact with guests and ensure they feel welcome. We suggest role-playing common scenarios with friends or family to get comfortable.
✨Tip Number 3
Show us your attention to detail! During interviews, share examples of how you've maintained high standards in previous jobs. We love hearing about those little things that make a big difference for guests.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to get noticed. Plus, we offer great perks like training and development courses that can help you grow in your career as a Night Porter.
We think you need these skills to ace Night Porter in Teddington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of character into your cover letter!
Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or similar roles. We’re looking for someone who knows their way around customer service, so share those stories that showcase your skills!
Be Detail-Oriented:Since attention to detail is key for a Night Porter, ensure your application is free from typos and errors. A polished application reflects your commitment to maintaining high standards, just like we do at our hotel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Park Hotel
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like checking in guests, maintaining room standards, and ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since exceptional customer service is key for this role, think of examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during the interview to demonstrate your friendly and outgoing personality.
✨Prepare for Solo Work Questions
As a Night Porter, you'll often be working alone. Be prepared to discuss how you manage your time and stay motivated when working independently. Think of specific instances where you've successfully handled tasks on your own.
✨Ask About Training Opportunities
The job offers training and development courses, so don’t hesitate to ask about them during your interview. This shows that you're eager to learn and grow within the company, which can set you apart from other candidates.
