At a Glance
- Tasks: Provide top-notch spa treatments and ensure an exceptional guest experience.
- Company: Join the Brend Collection, a family-run leader in West Country hospitality.
- Benefits: Competitive pay, monthly tips, discounts, meals on duty, and wellness support.
- Other info: Flexible hours with opportunities for training and career progression.
- Why this job: Make a difference in guests' lives while growing your skills in a vibrant environment.
- Qualifications: NVQ Level 3 in Beauty Therapy and a year of experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
Location: Carlyon Bay, St Austell, Cornwall, PL25 3RD
Hotel: Carlyon Bay Hotel and Spa
Deadline to apply: 21st September 2026
Hours Of Work: 45 Hrs Per Week - 9 Hrs a Day (including 30 min paid lunch break) 5 days per week fully flexible needed including working weekends
Why Join Us?
- Competitive rates of pay
- Share of staff tips that are given out monthly
- Training & progression opportunities
- 10% discount at any Brend Collection establishment
- Discounted hotel stays at any Brend Collection establishment
- Access to Hospitality Rewards, which include 100's of discounts, from Boots to Asda.
- Access to Hospitality Action Employee assistance Program which includes support around mental health, financial difficulties, addiction & more.
- Meals are also provided on duty, saving you money.
What will I be doing?
As a Spa Therapist at the Carlyon Bay Hotel and Spa, you will carry out multiple spa and beauty treatments daily including facials, massages, wellness treatments and waxing. You will also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Offer Guests a high level of service while embracing the Company's brand standards
- Maintain a comprehensive knowledge of all the treatments, products, promotions, spa day and spa break packages on offer
- Ensure all treatments comply with current legislation and company standards
- Cross sell complimentary services and recommend appropriate home care products
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Provide post-treatment advice, aftercare and recommendations
- Interact and communicate effectively with clients, members, team members, guests, and management team
- Maintain our standard of cleanliness, hygiene and professional presentation
- Maintain linen and product levels in treatment rooms
What are we looking for?
- A minimum of NVQ Level 3 in Beauty Therapy
- At least one year's experience in a busy salon or spa is desirable
- Flexibility to work to the hours and needs of the business including shift, weekend and Bank Holiday work as well as covering shifts due to illness
- Positive and friendly attitude to your colleagues, superiors and guests
- Effective communication with staff and clients
- Ability to work in a fast-paced environment and cover treatments and Spa Attendant duties when required
- Confident, professional and welcoming personality
- Commitment to delivering superior levels of customer service
- A neat and tidy appearance (hair and fingernails) and adhere to uniform requirements
What is it like to work for The Brend Collection?
The Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Spa Therapist employer: Park Hotel
Join the Brend Collection at Carlyon Bay Hotel and Spa, where we pride ourselves on a supportive work culture that values your growth and well-being. Enjoy competitive pay, monthly tips, and extensive training opportunities, all while working in a stunning coastal location. With benefits like discounted stays, meals on duty, and access to wellness programmes, we ensure our team members feel valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Park Hotel!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Park Hotel.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Park Hotel.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Park Hotel!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Park Hotel
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Park Hotel's Values
Before the interview, dig deep into Park Hotel's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
