At a Glance
- Tasks: Keep our hotel sparkling clean and provide top-notch customer service.
- Company: Join the Brend Collection, a family-run leader in hospitality.
- Benefits: Enjoy competitive pay, tips, discounts, and training opportunities.
- Other info: Flexible hours with great career progression in a supportive environment.
- Why this job: Be part of a passionate team and make guests feel at home.
- Qualifications: Positive attitude, willingness to learn, and teamwork skills.
The predicted salary is between 21600 - 26400 £ per year.
Location: Carlyon Bay, St Austell, Cornwall, PL25 3RD
Hotel: Carlyon Bay
Deadline to apply: 21st September 2026
Hours per week: 25 Hrs per week - Fully Flexible 5 days per week 9:30am - 2:30pm including working weekends each week
Why Join Us?
- Competitive rates of pay
- Share of staff tips that are given out monthly
- Training & progression opportunities
- 10% discount at any Brend Collection establishment
- Discounted hotel stays at any Brend Collection establishment
- Access to Hospitality Rewards, which include 100’s of discounts, from Boots to Asda.
- Access to Hospitality Action Employee assistance Program which includes support around mental health, financial difficulties, addiction & more.
What will I be doing?
As a Room Attendant at the Carlyon Bay Hotel, you are responsible for cleaning guest bedrooms, bathrooms and all public areas to a high standard, communicating with other departments, working effectively within a team or on your own as well as achieving departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas
- Ensure thorough reporting of any maintenance issues
- Friendly and professional customer service when dealing with customers
- Ensure all equipment is in good working order and report any concerns
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships
- Ensuring the correct use of cleaning chemicals and equipment
What are we looking for?
To successfully fill this role as a Room Attendant at The Carlyon Bay Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
- Although previous experience would be beneficial, it is not essential as full training will be provided.
What is it like to work for Brend Collection?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Room Attendant employer: Park Hotel
At Brend Collection, we pride ourselves on being an exceptional employer, offering competitive pay and a supportive work environment at our stunning Carlyon Bay Hotel in Cornwall. Our team members enjoy flexible working hours, comprehensive training and progression opportunities, as well as exclusive discounts on hotel stays and various retail outlets. With a strong focus on employee well-being through our Hospitality Action Employee Assistance Program, we ensure that our staff feel valued and empowered to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Park Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Park Hotel
Don't be shy about reaching out to Park Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Park Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Park Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
