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- Tasks: Serve customers, take orders, and ensure a great dining experience.
- Company: Join Brend Collection, a family-run leader in West Country hospitality for over 50 years.
- Benefits: Enjoy competitive pay, paid holidays, staff discounts, and tips sharing.
- Why this job: Be part of a supportive team with opportunities for growth and a fun work environment.
- Qualifications: A positive attitude and willingness to learn; no prior experience needed as training is provided.
- Other info: Flexible shifts available, including mornings, evenings, and weekends.
As a Restaurant Team Member you will be responsible for taking customers orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Sidmouth.
What will I be doing?
As a Restaurant Team Member atThe Victoria Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Restaurant Team Members will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Waiting Staff.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships
Who are we looking for?
To successfully fill this role as a Restaurant Team Member at The Victoria Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn on the job
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to follow instructions and guidance, whilst also using your own initiative
Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Collection?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
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Restaurant Team Member employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's in a casual conversation or during an interview, expressing your passion for helping others can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the Brend Collection and its values. Understanding their commitment to excellence and customer satisfaction will help you align your responses and demonstrate that you're a good fit for their team.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role involves various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in hospitality or customer-facing roles, even if it's informal. Sharing anecdotes about how you've successfully interacted with customers can illustrate your capability and readiness for the position.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or hospitality. Even if you don't have direct experience, emphasise transferable skills like teamwork, communication, and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Brend Collection specifically and how your values align with theirs.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability clearly in your application. This shows that you are adaptable and willing to meet the needs of the restaurant.
Show Willingness to Learn: In your application, express your eagerness to learn and grow within the role. Highlight any past experiences where you've successfully adapted to new situations or learned new skills quickly.
How to prepare for a job interview at Park Hotel
✨Show Your Customer Service Skills
As a Restaurant Team Member, customer service is key. Be prepared to share examples of how you've provided excellent service in the past, even if it's from a different role. Highlight your ability to stay positive and friendly under pressure.
✨Dress to Impress
First impressions matter! Make sure you arrive in neat and tidy attire that reflects the standards of the restaurant. Adhering to uniform requirements shows that you understand the importance of presentation in the hospitality industry.
✨Demonstrate Flexibility
The role requires flexibility in working hours and tasks. Be ready to discuss your availability and willingness to adapt to different situations. Mention any previous experiences where you successfully handled unexpected changes.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team collaborates to achieve departmental targets.
