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- Tasks: Supervise restaurant operations, serve customers, and train staff while ensuring excellent service.
- Company: Join Brend Hotels, a family-run leader in West Country hospitality for over 50 years.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, discounts, and flexible shifts.
- Why this job: Be part of a passionate team dedicated to exceeding customer expectations and career growth.
- Qualifications: A positive attitude, neat appearance, flexibility, and willingness to learn are essential.
- Other info: On-site accommodation available for those needing to relocate.
The predicted salary is between 24000 - 36000 £ per year.
As a Restaurant Supervisor, you will be responsible for taking customers\’ orders and serving them whilst providing efficient and pleasant customer service, working to achieve departmental targets and assisting in the training and supervision of restaurant staff. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Sidmouth.
What will I be doing?
As a Restaurant Supervisor at The Victoria Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. You will also be required to assist and train restaurant staff and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Maintain cleanliness and exceptional hygiene of restaurant area and equipment
- Participate in the cleaning of the Restaurant alongside other Restaurant staff.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships.
What are we looking for?
To successfully fill this role as Restaurant Supervisor at The Victoria Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn on the job
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to follow instructions and guidance, whilst also using your own initiative
What’s in it for me?
There are plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips and on site accommodation is available should you need to relocate. You’ll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Hotels?
Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
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Restaurant Supervisor employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the Brend Hotels brand and their values. Understanding their commitment to customer service and excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in the hospitality industry, especially in supervisory roles. Be ready to share specific examples of how you've successfully managed a team or improved customer service in past positions.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt to different situations. Since the role involves various shifts, showing that you're open to working early mornings, evenings, and weekends can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to training and mentoring staff. As a Restaurant Supervisor, you'll be responsible for guiding others, so showcasing your leadership style and how you foster a positive team environment will be beneficial.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Restaurant Supervisor. Tailor your application to highlight relevant experience and skills that match what Brend Hotels is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service roles. Emphasise any supervisory or training experience you have, as well as your ability to work in a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Brend Hotels and how your values align with theirs. Highlight your positive attitude and willingness to learn.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Park Hotel
✨Showcase Your Customer Service Skills
As a Restaurant Supervisor, excellent customer service is key. Be prepared to share examples of how you've handled difficult situations or gone above and beyond for customers in the past.
✨Demonstrate Team Leadership
Since you'll be training and supervising staff, highlight your leadership experience. Discuss how you motivate team members and ensure everyone works together effectively.
✨Dress the Part
A neat and tidy appearance is crucial in the hospitality industry. Make sure you dress appropriately for the interview, reflecting the professional standards expected at Brend Hotels.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to customer complaints or busy service periods, and think about how you would handle them.
