At a Glance
- Tasks: Ensure hotel safety, provide room service, and cater to guest needs.
- Company: Join the family-run Brend Hotels, a leader in hospitality for over 50 years.
- Benefits: Competitive pay, paid holidays, staff tips, and discounts at Brend Hotels.
- Other info: Full training provided; opportunities for career progression and live-in accommodation.
- Why this job: Make a real impact in a friendly environment while developing your career.
- Qualifications: Positive attitude, commitment to customer service, and willingness to learn.
Hours per week: 3 shifts a week, 11pm to 7.30am
Why Join Us?
- Competitive rates of pay
- Share of staff tips that are given out monthly
- Training & progression opportunities
- 10% discount at any Brend Collection establishment
- Discounted hotel stays at any Brend Collection establishment
- Access to Hospitality Rewards, which include 100s of discounts, from Boots to Asda.
- Access to Hospitality Action Employee Assistance Program which includes support around mental health, financial difficulties, addiction & more.
What will I be doing?
As a Night Manager at The Belmont Hotel you are responsible for ensuring hotel safety including extensive security checks, cleaning public areas and catering to any guests needs throughout your shift. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Extensive Health & Safety checks including all internal and external doors and windows are locked, keeping intruders out, noting any strange activities, and regular patrols of the hotel grounds.
- Deal with internal and external calls in an expeditious manner, recording and passing on messages
- Provide room service including food and beverages to all guests
- Provide check-in and check out service
- Deliver newspapers to all rooms and any other departmental tasks
- Friendly and professional customer service when dealing with customers
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Prepare Front of House area for the following day
What are we looking for?
- Positive attitude and willingness to learn
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to work on your own
- Responsible nature and happy to work alone
Although previous experience would be beneficial, it is not essential as full training will be provided.
What is it like to work for Brend Collection?
Brend Collection is a family‑run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
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Part Time Night Manager in Sidmouth employer: Park Hotel
Join the Brend Collection at Carlyon Bay Hotel and Spa, where we pride ourselves on a supportive work culture that values your growth and well-being. Enjoy competitive pay, monthly tips, and extensive training opportunities, all while working in a stunning coastal location. With benefits like discounted stays, meals on duty, and access to wellness programmes, we ensure our team members feel valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Night Manager in Sidmouth
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Park Hotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part Time Night Manager in Sidmouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Park Hotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Park Hotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Park Hotel get a sense of who you are beyond your experience!
How to prepare for a job interview at Park Hotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Park Hotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
