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- Tasks: Serve customers, take orders, and ensure a fantastic dining experience.
- Company: Join Brend Collection, a family-run leader in West Country hospitality for over 50 years.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, discounts, and flexible shifts.
- Why this job: Be part of a passionate team dedicated to excellence and customer satisfaction.
- Qualifications: A positive attitude and willingness to learn; no prior experience needed.
- Other info: Full training provided with genuine opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
As Waiting Staff you will be responsible for taking customers' orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Barnstaple.
What will I be doing?
As Waiting Staff at The Imperial Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Waiting Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers' orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Waiting Staff.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships.
What are we looking for?
To successfully fill this role as Waiting Staff at The Imperial Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn on the job.
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations.
- Ability to follow instructions and guidance, whilst also using your own initiative.
- Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Collection?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Full Time Restaurant Staff employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Restaurant Staff
✨Tip Number 1
Familiarise yourself with the Brend Collection and their values. Understanding their commitment to customer service and excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your flexibility and willingness to learn. Since the role requires adapting to various situations, emphasising your ability to handle different shifts and tasks can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service, even if they are not directly related to waiting staff. Highlighting transferable skills like communication and teamwork can demonstrate your suitability for the role.
✨Tip Number 4
Dress appropriately for any informal meet-ups or interviews. A neat appearance reflects your understanding of the uniform requirements and shows that you take the role seriously, which is crucial in the hospitality industry.
We think you need these skills to ace Full Time Restaurant Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Waiting Staff position. Tailor your application to highlight relevant skills and experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Brend Collection that appeal to you, such as their commitment to customer service and staff development.
Highlight Relevant Experience: Even if you lack direct experience in waiting staff roles, emphasise any customer service experience or transferable skills. Showcase your positive attitude, willingness to learn, and ability to work in a team.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Park Hotel
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. A positive attitude can go a long way in the hospitality industry, so let your passion for customer service shine through.
✨Demonstrate Team Spirit
Since the role involves working closely with other staff members, highlight your ability to work as part of a team. Share examples from past experiences where you collaborated effectively with others to achieve a common goal.
✨Prepare for Common Scenarios
Think about typical situations you might encounter as waiting staff, such as handling difficult customers or managing busy periods. Be ready to discuss how you would approach these scenarios, showcasing your problem-solving skills.
✨Dress the Part
First impressions matter, especially in hospitality. Ensure you arrive at the interview looking neat and tidy, adhering to any uniform requirements mentioned in the job description. This shows that you take the role seriously and understand the importance of presentation.
