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- Tasks: Serve customers, take orders, and ensure a fantastic dining experience.
- Company: Join Brend Collection, a family-run leader in West Country hospitality for over 50 years.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at Brend Collection venues.
- Why this job: Flexible shifts, career progression, and a supportive team culture make this role exciting.
- Qualifications: A positive attitude and willingness to learn; no prior experience needed as training is provided.
- Other info: Must be 18+, own transport preferred due to shift timings.
The predicted salary is between 24000 - 30000 £ per year.
Location: Boutport Street Barnstaple EX31 1HG
Salary: up to £12.71 per hour
Hotel:The Royal and Fortescue
Deadline to apply:4/5/26
This role will involve a variety of early morning ,evening and weekend shifts, including Bank Holidays, Easter and Christmas.
Therefore, having your own transport is preferable as public transport will be unavailable on some shift patterns
As Waiting Staff you will be responsible for taking customers orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Barnstaple
What will I be doing?
As Waiting Staff you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Waiting Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Waiting Staff.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
To successfully fill this role as Waiting Staff at you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn on the job
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to follow instructions and guidance, whilst also using your own initiative
Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Collection?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
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Full Time Front of House Staff employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Front of House Staff
✨Tip Number 1
Familiarise yourself with the Brend Collection's values and customer service standards. Understanding their commitment to excellence will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your flexibility and willingness to work various shifts, including weekends and holidays. Highlighting your availability can set you apart from other candidates who may not be as adaptable.
✨Tip Number 3
If you have any previous experience in hospitality or customer service, be ready to discuss specific examples of how you provided excellent service. Even if you lack direct experience, think of relevant situations where you demonstrated a positive attitude and teamwork.
✨Tip Number 4
Prepare to ask insightful questions about the role and the company during your interview. This shows your genuine interest in the position and helps you understand how you can contribute to the team effectively.
We think you need these skills to ace Full Time Front of House Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front of House staff position. Tailor your application to highlight relevant skills and experiences that match what Brend Collection is looking for.
Craft a Strong CV: Create a CV that showcases your customer service experience, any relevant skills, and your willingness to learn. Make sure to include any previous roles in hospitality or similar fields, even if they are not directly related.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for Brend Collection specifically and how your values align with theirs. Highlight your positive attitude and flexibility, as these are key traits they are looking for.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Park Hotel
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. A positive attitude can go a long way in the hospitality industry, so let your passion for customer service shine through.
✨Demonstrate Flexibility
Since the role involves various shifts, be prepared to discuss your availability and willingness to work early mornings, evenings, and weekends. Highlight any previous experience where you adapted to changing schedules or tasks.
✨Dress to Impress
A neat and tidy appearance is crucial in the hospitality sector. Make sure to dress appropriately for the interview, adhering to any uniform standards you might expect in the role. This shows that you understand the importance of presentation.
✨Prepare for Customer Service Scenarios
Think about common customer service situations you might encounter as Front of House staff. Be ready to share how you would handle specific scenarios, demonstrating your problem-solving skills and ability to provide excellent service.