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- Tasks: Assist in running the bar and ensure a smooth guest experience as a porter.
- Company: Join the Brend Collection, a family-run leader in West Country hospitality.
- Benefits: Earn up to £12.21 per hour, enjoy paid holidays, and share in staff tips.
- Why this job: Be part of a dynamic team and make guests feel at home every day.
- Qualifications: Positive attitude, willingness to learn, and commitment to great customer service.
- Other info: Flexible shifts available with opportunities for career progression.
The predicted salary is between 10 - 15 £ per hour.
This role will include evening and weekend hours.
In the Bar Staff role, you will be responsible for assisting the Bar Manager in the profitable and efficient running of the bar. You will need to ensure good stock rotation and control and maintain good customer relationships at all times.
In the Porter role, you will work alongside the reception and management team ensuring a smooth guest experience, whether that be in assisting with luggage, setting up function rooms or delivering travel cots to guests. You can be assured of variety in your role!
What will I be doing?
- Prepare the bar area for day-to-day business.
- Ensure that you have great knowledge of the drinks menu and bar offering.
- Ensure adequate stocks of every product in bars.
- Ensure a good stock of clean glasses at all times.
- Ensure a friendly and professional guest experience.
In the porter role, you will be responsible for performing the following tasks to the highest standards:
- Greet guests, carry luggage and show guests to their rooms.
- Complete departmental tasks which include cleaning brass, light gardening, checking light bulbs, delivering newspapers and cleaning all front of house areas.
- Serve hot and cold beverages in the lounge, bar or room service and provide an efficient, polite, expert and friendly service of drink and food.
- Maintain a neat and tidy appearance, adhering to the uniform standards at all times and maintaining professional behaviour.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships.
What are we looking for?
- Positive attitude and willingness to learn.
- Commitment to delivering high levels of customer service.
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in a team.
- Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Collection?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Full Time Bar / Porter employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Bar / Porter
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Barnstaple Hotel and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and gives you a feel for the place.
✨Tip Number 2
Show off your personality! In hospitality, being friendly and approachable is key. During interviews or meet-ups, let your character shine through – it’s all about making connections with guests and team members.
✨Tip Number 3
Be flexible! Highlight your willingness to work evenings and weekends. This role needs someone who can adapt to different shifts, so showing that you’re up for it will definitely work in your favour.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and perks like staff discounts and tips right there!
We think you need these skills to ace Full Time Bar / Porter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, this role is all about creating great experiences for our guests!
Tailor Your Application: Make sure to tailor your application to the Bar/Porter role specifically. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Neat and Tidy: Just like we expect you to maintain a neat appearance at work, your application should be tidy too! Use clear formatting, check for spelling and grammar mistakes, and make sure everything is easy to read. A polished application reflects your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Brend Collection and what we stand for!
How to prepare for a job interview at Park Hotel
✨Know the Menu Inside Out
Make sure you’re familiar with the drinks menu and bar offerings. Being able to discuss the different beverages confidently will show your enthusiasm for the role and impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, sharing these stories will highlight your suitability for the role.
✨Dress to Impress
Since maintaining a neat and tidy appearance is crucial, make sure you dress smartly for the interview. This shows that you understand the importance of professionalism and are ready to adhere to the uniform standards.
✨Be Ready for Flexibility Questions
Expect questions about your availability and flexibility, especially since the role includes evenings and weekends. Be honest about your schedule and express your willingness to adapt to the needs of the business.