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- Tasks: Serve customers, take orders, and ensure a fantastic dining experience.
- Company: Join Brend Hotels, a family-run leader in West Country hospitality for over 50 years.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at all Brend Hotels.
- Why this job: Be part of a supportive team with opportunities for growth in a vibrant work environment.
- Qualifications: A positive attitude and willingness to learn; no prior experience needed as training is provided.
- Other info: Flexible shifts available, including weekends, perfect for students balancing studies and work.
The predicted salary is between 24000 - 36000 £ per year.
Full Time Bar / Lounge Staff (all year round position)
FULL TIME ONLY – 40 hrs per week. Fully Flexible 5 out of 7 days including weekends
As Bar/Lounge Staff you will be responsible for taking customers\’ orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Falmouth.
What will I be doing?
- As Bar/Lounge Staff at The Royal Duchy Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Restaurant Staff.
- Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
To successfully fill this role as Restaurant Staff at The Royal Duchy Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Hotels?
Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
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Full Time Bar / Lounge Staff (all year round position) employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Bar / Lounge Staff (all year round position)
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at The Royal Duchy Hotel. Knowing the details about what you’ll be serving can impress your potential employers and show that you're genuinely interested in the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Share specific examples of how you've handled difficult situations or provided excellent service in the past, as this is crucial for a bar/lounge staff position.
✨Tip Number 3
Show your flexibility and willingness to work various shifts, including weekends and evenings. Highlighting your availability can make you a more attractive candidate for this full-time position.
✨Tip Number 4
Research Brend Hotels and their values. Understanding their commitment to customer service and staff development will help you align your answers during the interview and demonstrate that you’re a good fit for their team.
We think you need these skills to ace Full Time Bar / Lounge Staff (all year round position)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Bar/Lounge Staff position. Tailor your application to highlight relevant skills and experiences that match what Brend Hotels is looking for.
Craft a Strong CV: Create a CV that showcases your customer service experience, flexibility, and any relevant skills. Make sure to include any previous roles in hospitality, even if they were informal or voluntary, as this can demonstrate your commitment to the industry.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for working at Brend Hotels and mention specific aspects of the company that appeal to you. Highlight your positive attitude, willingness to learn, and how you can contribute to their team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Park Hotel
✨Show Your Customer Service Skills
As a bar/lounge staff member, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether in a similar role or another job. Highlight your ability to handle difficult situations with a positive attitude.
✨Demonstrate Flexibility
This position requires flexibility in working hours, including weekends and evenings. During the interview, express your willingness to adapt to various shifts and your enthusiasm for working in a dynamic environment.
✨Dress the Part
Appearance matters in hospitality. Make sure you dress neatly and adhere to any uniform guidelines provided by the company. This shows that you understand the importance of presentation in the bar and lounge setting.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. Inquire about training opportunities, team dynamics, or what a typical day looks like. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
