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- Tasks: Keep our hotel sparkling clean and provide top-notch customer service.
- Company: Join the family-run Brend Hotels, a leader in West Country hospitality.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at our hotels.
- Why this job: Flexible hours and a chance to grow your career in a supportive environment.
- Qualifications: A positive attitude and willingness to learn; experience is a bonus but not required.
- Other info: Be part of a passionate team dedicated to exceeding customer expectations.
As a Housekeeper, you will be responsible for maintaining high levels of cleanliness across all areas of the hotel, as well as excellent customer service. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings and weekends. This is a great opportunity to work for a successful local company in Falmouth.
We are looking for someone to work 15-20 hours per week which works out to 3/4 days 9.30 - 3pm(ish). Plus ground floor cleaning (earlier start) once per week (plus holiday cover).
What will I be doing? As a Housekeeper at The Royal Duchy Hotel, you are responsible for cleaning guest bedrooms, bathrooms and all public areas to a high standard, communicating with other departments, working effectively within a team or on your own as well as achieving departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas
- Ensure thorough reporting of any maintenance issues
- Friendly and professional customer service when dealing with customers
- Ensure all equipment is in good working order and report any concerns
- Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time
- Assist other departments wherever necessary and maintain good working relationships
- Ensuring the correct use of cleaning chemicals and equipment
What are we looking for? To successfully fill this role as Housekeeper at The Royal Duchy Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
Although previous experience would be beneficial, it is not essential as full training will be provided.
There are plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Housekeeper - 3/4 days per week. 15 to 20 hours (all year round position) in Falmouth employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - 3/4 days per week. 15 to 20 hours (all year round position) in Falmouth
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the area or even pop in for a coffee. Familiarising yourself with the vibe and layout can give you a leg up when chatting about how you can contribute.
✨Tip Number 2
Show off your personality! When you meet the team, let your positive attitude shine through. Brend Hotels values a friendly approach, so don’t be shy about sharing your enthusiasm for customer service.
✨Tip Number 3
Ask questions during your interview! This shows you're genuinely interested in the role and the company. Inquire about team dynamics or what a typical day looks like for a Housekeeper at The Royal Duchy Hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Housekeeper - 3/4 days per week. 15 to 20 hours (all year round position) in Falmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of who you are, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application to the Housekeeper position. Highlight any relevant experience or skills that match what we’re looking for, like your commitment to cleanliness and customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you and hopefully welcome you to the Brend Hotels family!
How to prepare for a job interview at Park Hotel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeper. Familiarise yourself with the key responsibilities like maintaining cleanliness and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Dress to Impress
Since appearance is important in this role, ensure you present yourself neatly for the interview. A tidy look reflects your understanding of the job's requirements. Plus, it shows respect for the interviewers and the company culture at Brend Hotels.
✨Show Your Team Spirit
Brend Hotels values teamwork, so be ready to discuss your experiences working in a team or independently. Share examples of how you've collaborated with others or tackled challenges on your own. This will demonstrate your flexibility and commitment to achieving departmental targets.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role or the company. Inquire about training opportunities or how the team collaborates. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
