At a Glance
- Tasks: Oversee housekeeping operations, ensuring top-notch cleanliness and team training.
- Company: Join Brend Hotels, a family-run leader in West Country hospitality.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at Brend Hotels.
- Why this job: Be part of a passionate team dedicated to exceeding guest expectations.
- Qualifications: Strong leadership skills, attention to detail, and a positive attitude.
- Other info: Great opportunities for career progression in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Salary : £13.75 per hour
Hotel: The Barnstaple Hotel
Deadline to apply:21st February 2026
As a Deputy Head Housekeeper you will be responsible for maintaining high levels of cleanliness across all areas of the hotel, as well as excellent customer service. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings and weekends. This is a great opportunity to work for a successful local company in Barnstaple
What will I be doing?As a Deputy Head Housekeeper at The Barnstaple Hotel, you are responsible for cleaning guest bedrooms, bathrooms and all public areas to a high standard, communicating with other departments, working effectively within a team or on your own as well as achieving departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas
Ensure thorough reporting of any maintenance issues
Friendly and professional customer service when dealing with customers
Ensure all equipment is in good working order and report any concerns
Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
Assist other departments wherever necessary and maintain good working relationships
Liaise and communicate with other hotel departments to ensure guests needs are met
Ensuring the correct use of cleaning chemicals and equipment
Helping with the onboarding of new staff and training of the team
Deputise for the head housekeeper in her absence
What are we looking for?To successfully fill this role as Deputy Head Housekeeper at The Barnstaple Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and willingness to learn
Commitment to delivering high levels of customer service
A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
Flexibility to respond to a range of different work situations
Ability to work on your own or in a team
Although previous experience would be beneficial, it is not essential as full training will be provided.
What\’s in it for me?There\’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You\’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Collection?Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
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Deputy Head Housekeeper employer: Park Hotel
Contact Detail:
Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Deputy Head Housekeeper role.
✨Tip Number 2
Prepare for the interview by researching Brend Hotels and their values. Show us you understand what it means to deliver exceptional customer service and how you can motivate a housekeeping team to maintain those high standards.
✨Tip Number 3
Dress to impress! Make sure your appearance is neat and tidy, as this reflects your commitment to the role. First impressions matter, especially in hospitality, so let’s show them you’re ready to uphold their standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Deputy Head Housekeeper
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know how much you care about cleanliness and attention to detail. Share any experiences where you've gone above and beyond to ensure a space is spotless – we love that kind of enthusiasm!
Highlight Teamwork Skills: As a Deputy Head Housekeeper, you'll be leading a team, so make sure to mention your teamwork skills in your application. Talk about times when you've motivated others or worked together to achieve a common goal – we want to see that you can inspire your colleagues!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Use similar language and highlight relevant experiences that match what we're looking for – it shows us you're genuinely interested in the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Brend Hotels. Plus, it’s super easy!
How to prepare for a job interview at Park Hotel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Deputy Head Housekeeper. Familiarise yourself with the key responsibilities like overseeing cleanliness and training staff. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to discuss your experience in motivating and training staff. Think of specific examples where you've successfully led a team or improved standards. This will demonstrate your capability to handle the demands of the job.
✨Emphasise Attention to Detail
Brend Hotels values high standards, so be prepared to talk about how you ensure attention to detail in your work. Share instances where your meticulousness made a difference, whether it was in cleaning, reporting maintenance issues, or anticipating guest needs.
✨Dress to Impress
First impressions matter! Make sure you present yourself neatly and adhere to uniform requirements. A tidy appearance reflects your understanding of the hospitality industry and shows that you take pride in your work, which is crucial for a role in housekeeping.