At a Glance
- Tasks: Keep our hotel sparkling clean and provide top-notch customer service.
- Company: Join the Brend Collection, a family-run leader in hospitality.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts.
- Other info: Be part of a passionate team dedicated to excellence in service.
- Why this job: Flexible hours and a chance to grow in a supportive environment.
- Qualifications: Positive attitude and willingness to learn; experience is a plus but not required.
- Share of staff tips that are given out monthly
- Training & progression opportunities
- 10% discount at any Brend Collection establishment
- Discounted hotel stays at any Brend Collection establishment
- Access to Hospitality Rewards, which include 100’s of discounts, from Boots to Asda.
- Access to Hospitality Action Employee assistance Program which includes support around mental health, financial difficulties, addiction & more.
What will I be doing?
As a Housekeeper at The Imperial Hotel , you are responsible for cleaning guest bedrooms, bathrooms and all public areas to a high standard, communicating with other departments, working effectively within a team or on your own as well as achieving departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas
- Ensure thorough reporting of any maintenance issues
- Friendly and professional customer service when dealing with customers
- Ensure all equipment is in good working order and report any concerns
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships
- Ensuring the correct use of cleaning chemicals and equipment
What are we looking for?
To successfully fill this role as Housekeeper at The Imperial Hotel , you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
Although previous experience would be beneficial, it is not essential as full training will be provided.
What is it like to work for Brend Collection?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Weekend Housekeeper in Barnstaple employer: Park Hotel
Park Hotel in Barnstaple is an excellent employer, offering a supportive and family-run work environment where team members can thrive. With competitive pay, paid holidays, and staff discounts, employees enjoy a range of benefits alongside genuine opportunities for career progression, making it a rewarding place to build a meaningful career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Housekeeper in Barnstaple
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around The Imperial Hotel and familiarise yourself with the layout. This shows initiative and gives you a chance to think about how you can contribute to maintaining those high cleanliness standards.
✨Tip Number 2
Practice your customer service skills! As a Housekeeper, you'll be interacting with guests. Think of some friendly ways to greet them or handle any questions they might have. A positive attitude goes a long way in making a great impression.
✨Tip Number 3
Be ready to talk teamwork! Whether you're working solo or with others, show that you can adapt. Share examples of how you've worked well in a team before, or how you’ve tackled tasks independently. It’s all about showing you can fit into their family-run vibe.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining the Brend Collection team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Weekend Housekeeper in Barnstaple
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see a bit of who you are, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application specifically for the Housekeeper position at The Imperial Hotel. Highlight any relevant experience or skills that match what we’re looking for, like your commitment to cleanliness and customer service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Brend Collection team!
How to prepare for a job interview at Park Hotel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeper at The Imperial Hotel. Familiarise yourself with the key responsibilities like maintaining cleanliness and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Dress to Impress
Since appearance is important in this role, ensure you present yourself neatly for the interview. A tidy look reflects your understanding of the job's requirements. Plus, it shows respect for the interviewers and the company’s standards.
✨Show Off Your Team Spirit
Brend Collection values teamwork, so be ready to discuss your experiences working in a team or independently. Share examples of how you've collaborated with others or taken initiative on your own. This will demonstrate your flexibility and commitment to achieving departmental targets.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role or the company culture. This not only shows your interest but also gives you a chance to assess if Brend Collection is the right fit for you. For instance, you could ask about training opportunities or how they support staff development.
