At a Glance
- Tasks: Lead and train housekeepers to ensure outstanding guest service in a hotel environment.
- Company: Join the Brend Collection, a family-run leader in West Country hospitality.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at Brend Collection.
- Other info: Flexible shifts available, including early mornings and weekends, with great career progression opportunities.
- Why this job: Make a real impact in hospitality while developing your career with full training provided.
- Qualifications: Positive attitude, good communication skills, and experience in supervising others preferred but not essential.
The predicted salary is between 24000 - 30000 € per year.
As a Housekeeping Supervisor, you will be responsible for leading, training and supervising housekeepers in the hotel's effort to deliver outstanding guest service. Flexible working is available with various shifts including early mornings and weekends. This is a great opportunity to work for a successful local company in Barnstaple.
What will I be doing? As a Housekeeping Supervisor at The Imperial Hotel, you are responsible for ensuring all Housekeeping areas of responsibility are run effectively, communicating with other departments, training housekeepers to meet the standards set by the hotel and manage stock control of cleaning products. Specifically, you will be responsible for performing the following tasks to the highest standard:
- Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas
- Ensure thorough reporting of any maintenance issues
- Friendly and professional customer service when dealing with customers
- Ensure all equipment is in good working order and report any concerns
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time
- Assist other departments wherever necessary and maintain good working relationships
- Ensuring the correct use of cleaning chemicals and equipment
- Verify and report status and/or discrepancies of rooms
- Manage the stock control of all cleaning products, chemicals and laundry
- Monitor lost and found property, stockrooms and trollies and designated inventories
- Assisting with the development of a proactive relationship with Guest relations and ensuring that all rooms are cleaned in conjunction with guests' check-in/departures
- Respond to special guest requests in a timely, friendly and efficient manner
What are we looking for? To successfully fill this role as Housekeeping Supervisor at The Imperial Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn
- Good communication and organisational skills
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
- Experience within a Housekeeping Supervisor role
- Proven experience of supervising others
Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me? There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Collection? Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Housekeeping Supervisor in Barnstaple employer: Park Hotel
Brend Collection is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee development and progression. As a Housekeeping Supervisor at The Imperial Hotel in Barnstaple, you will enjoy competitive pay, flexible working hours, and generous staff discounts, all while being part of a dedicated team committed to delivering outstanding guest service. With a focus on training and career growth, Brend Collection ensures that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Barnstaple
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Prepare for the interview by researching Brend Collection and their values. Show them you’re not just another candidate; demonstrate your passion for delivering outstanding guest service and how you can contribute to their team.
✨Tip Number 3
Practice common interview questions related to housekeeping and team management. Think about scenarios where you've led a team or solved problems, and be ready to share those experiences with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Brend Collection family.
We think you need these skills to ace Housekeeping Supervisor in Barnstaple
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any previous supervisory experience and your commitment to high standards of cleanliness and customer service.
Craft a Personal Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work for Brend Collection specifically and how you can contribute to their team.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application is clear and well-structured. Use friendly language and demonstrate your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Park Hotel
✨Know the Company
Before your interview, take some time to research Brend Collection. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous experience in supervising others, even if it’s informal. Share specific examples of how you've trained or motivated team members, and highlight your ability to maintain high standards of cleanliness and customer service.
✨Demonstrate Flexibility
The job requires flexibility with various shifts, including early mornings and weekends. During the interview, express your willingness to adapt to different schedules and work situations. This shows that you're ready to meet the demands of the role and contribute positively to the team.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
