Sales Team Leader/Manager in Northampton

Are you a dynamic leader with a passion for coaching and achieving results? We’re looking for two Sales Team Managers to inspire and guide a team while ensuring compliance with FCA regulations.

Key Responsibilities:

• Lead, Motivate & Develop: Take ownership of team performance, setting clear targets and expectations through regular briefs and discussions, visual performance tracking, and regular feedback;
• Performance Management: Congratulate and celebrate good performances, as well as identify underperformance early and implement tailored coaching plans, including structured 1:1’s, development goals, and follow-up actions to drive improvement.
• Quality & Compliance Oversight: Monitor Quality scores, cancellations and complaints, proactively addressing issues to maintain high standards and regulatory compliance.
• Operational Leadership: Manage holiday approvals, absences and productivity in line with HR Policies, ensuring smooth day-to-day operations, working closely with your fellow managers.
• Data Accuracy & Lead Management: Ensure all client data is handled securely and accurately, with leads managed efficiently to maximise conversion opportunities and client expectations.
• Recruitment & Onboarding: Play an active role in recruitment activities, including interviews, and onboarding to build a strong, capable team.

Key Experience:

• Proven experience in leading sales teams within a regulated environment.
• Strong coaching and mentoring skills with a track record of developing talent.
• Excellent organisational and communication abilities.
• A proactive approach to problem-solving and continuous improvement.
• Confidence in managing performance metrics and compliance standards.
• Interpret and act upon Management Information, to maximise the performance of those within your team.
• Create and implement competitions and incentives to create fun, as well as drive performance.
• Attend our trade shows with our team (currently two a year held locally) to promote the company.

In return you will be welcomed and supported by our Assist Family, an award-winning organisation that leads in its field, who cares about you as a person and your wellbeing.

Some of the benefits we provide:

• Holiday entitlement of 30 days plus bank holidays.
• You will have your birthday off fully paid (not included in your holiday entitlement).
• Opportunity to progress your career across the entire Assist family.
• Learning & Development offering and support to obtain professional qualifications to enhance your knowledge and career prospects.
• Pension scheme for when you feel its time to retire.
• 24-hour Employee Assistance support for you for your physical and mental wellbeing.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Location: Northampton & Wellingborough

Employment Type: Permanent, Full-Time

Salary: Dependent on Experience

Bonus: Unlimited but should be c25% of your base salary as an OTE