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For Companies At a Glance
- Tasks: Deliver high-quality engineering support and maintain luxury hotel standards.
- Company: Join the Montcalm Collection, a leader in luxury hospitality.
- Benefits: Enjoy competitive salary, generous holidays, and wellness support.
- Other info: Flexible hours, career growth opportunities, and a vibrant team culture.
- Why this job: Make a real impact in a dynamic environment while enhancing guest experiences.
- Qualifications: Experience in luxury hospitality and relevant trade qualifications preferred.
The predicted salary is between 30000 - 40000 £ per year.
Benefits
- Competitive salary that reflects your talent, contribution, and potential.
- Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service.
- Paid birthday leave.
- Generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
- Comprehensive wellbeing support, including free access to our Employee Assistance Programme.
- Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops.
- Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments.
- Cycle to Work scheme.
- Preferential gym membership rates.
- Continuous learning and development opportunities.
- Paid volunteering day.
- Employee referral programme.
- Complimentary meals on duty in our team restaurant.
- Exclusive room rate discounts across the Montcalm Collection.
- International hotel discounts through Marriott Bonvoy.
- City-wide discounts and perks.
- Recognition programmes, including vouchers and curated rewards.
- Elegant annual celebrations and social events.
Summary
The Shift Engineer is a key member of the Maintenance team, responsible for delivering prompt, effective, and high-quality engineering support across the property. This role ensures that all hotel systems, facilities, and equipment are maintained to Montcalm’s luxury standards while complying with statutory and legal regulations. Reporting to the Maintenance Manager, the Shift Engineer will work across planned and reactive maintenance tasks, contribute to energy efficiency initiatives, and provide technical expertise to support a seamless guest and colleague experience.
Responsibilities
- Oversee day-to-day maintenance operations, including HVAC, electrical, plumbing, carpentry, and general building upkeep.
- Ensure all guest and staff maintenance requests are resolved promptly and effectively.
- Coordinate with Front Office and Housekeeping to resolve issues swiftly with minimal disruption.
- Uphold Montcalm’s luxury brand standards in all maintenance activities.
- Maintain mechanical, electrical, architectural, and decorative finishes to the highest standard.
- Carry out appropriate maintenance work promptly and to the highest standards.
- Follow all company statutory and legal regulatory requirements during repairs.
- Follow planned preventative maintenance programmes.
- Ensure good relationships with internal and external customers and contractors.
- Follow C.O.S.H.H regulations.
- Carry out routine inspections/maintenance of Property assets when required.
- Support the recording of accurate utility costs by recording meter readings and monitoring daily usage.
- Ensure adherence to hotel policies, safety protocols, and regulatory requirements.
- Maintain detailed maintenance records and reports.
- Actively participate in emergency and crisis response planning.
Skills and Qualifications
- Proven experience within a luxury hospitality environment.
- Trade qualification or similar in Air Conditioning, Plumbing, Electrical desirable.
- Excellent communication, problem-solving, and organisational skills.
- PMS systems (Opera or similar) experience desirable.
- High attention to detail and ability to multitask under pressure.
- A passion for hospitality and creating memorable guest experiences.
- Fluency in English and any additional languages is an advantage.
Working Conditions
- Flexible working hours including weekends, evenings, and bank holidays.
- Requires standing for extended periods and occasional manual handling.
- Guest-facing role requiring professional appearance and demeanour.
Eligibility
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren’t just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background.
Maintenance Handyperson in City of Westminster employer: Park Grand Hotels
Contact Detail:
Park Grand Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Handyperson in City of Westminster
✨Tip Number 1
Get to know the company! Research Montcalm Collection and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, plus they might even refer you!
✨Tip Number 3
Prepare for the interview by practising common questions related to maintenance roles. Think about your past experiences and how they align with the responsibilities listed in the job description. We want to hear your stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Maintenance Handyperson in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to creating memorable guest experiences. We want to see how you can contribute to our luxury standards.
Tailor Your Application: Make sure to customise your application for the Maintenance Handyperson role. Highlight relevant skills and experiences that match the job description. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Park Grand Hotels
✨Know Your Stuff
Make sure you brush up on your technical skills related to HVAC, plumbing, and electrical systems. Be ready to discuss your previous experience in maintenance roles, especially in luxury hospitality settings, as this will show you understand the standards expected.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled maintenance issues in the past. Think about specific situations where you resolved a problem quickly and effectively, as this will demonstrate your ability to handle guest and staff requests with minimal disruption.
✨Communicate Clearly
Since this role involves coordinating with various teams, practice articulating your thoughts clearly. You might be asked how you would communicate with Front Office or Housekeeping during a maintenance issue, so think through your approach to teamwork and collaboration.
✨Emphasise Your Attention to Detail
Luxury hospitality demands high standards, so be prepared to discuss how you maintain meticulous records and ensure compliance with safety protocols. Share examples that highlight your commitment to quality and how you uphold brand standards in your work.