At a Glance
- Tasks: Ensure guest safety at our pools, respond to incidents, and maintain a clean environment.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible shifts available, with opportunities for training and career growth across 65 parks.
- Why this job: Make a real difference in guests' experiences while developing your skills in a fun environment.
- Qualifications: NPLQ Lifeguard qualification or strong swimming skills; customer-focused and proactive attitude required.
The predicted salary is between 20000 - 25000 £ per year.
At Parkdean Resorts, we’re looking for attentive, safety‑driven Lifeguards to help create a secure, enjoyable, and memorable leisure environment for our guests. If you’re passionate about safety, guest service, and being part of a lively team, this role is the perfect fit.
As a Lifeguard, you’ll be a key part of ensuring the safety and wellbeing of all guests using our swimming pools and surrounding areas. You’ll maintain vigilant supervision, respond quickly and professionally to incidents, and help keep our leisure facilities clean, safe, and welcoming at all times.
What you will be doing...
- Actively supervising the swimming pool and ancillary areas to ensure guest safety at all times.
- Responding promptly and professionally to any incidents, following emergency action plans.
- Providing first aid and emergency response whenever required, in line with training.
- Carrying out routine water quality and chemical testing, recording results, and taking corrective action where needed.
- Maintaining high standards of cleanliness, presentation, and safety across pool and leisure areas.
- Delivering friendly, professional customer service and acting as a positive ambassador for the park.
- Undertaking ongoing training in health & safety, lifesaving skills, customer care, and pool plant operations.
About you...
- A valid NPLQ Lifeguard qualification - or you’re a strong swimmer willing to gain it through training.
- Pool Lifeguard Trainer Assessor, Pool Plant Operations, or First Aid at Work qualifications (desirable).
- A customer‑focused approach with a strong commitment to guest safety and experience.
- Confidence working in a fast‑paced environment with responsibility for guest welfare.
- Flexibility to work varied shifts, including weekends, evenings, and bank holidays.
- A positive, calm, and proactive attitude.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com
Sports and Leisure - Lifeguard - SP2 in Torquay employer: Park Dean Resorts
At Parkdean Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. With opportunities for skill development across our 65 stunning parks, a strong commitment to employee wellbeing through our Employee Assistance Programme, and generous discounts for team members, we ensure that every Lifeguard feels valued and supported in their role. Join us to create memorable experiences while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sports and Leisure - Lifeguard - SP2 in Torquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parkdean Resorts. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your lifeguard skills! Make sure you're up to speed with your NPLQ qualifications and any first aid training. Being able to demonstrate your knowledge and readiness will definitely impress during the interview.
✨Tip Number 3
Show your customer service chops! Think of examples where you've gone above and beyond for guests or customers. Parkdean loves a positive attitude, so let that shine through in your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Parkdean Resorts. Don’t miss out on this opportunity!
We think you need these skills to ace Sports and Leisure - Lifeguard - SP2 in Torquay
Some tips for your application 🫡
Show Your Passion for Safety:When writing your application, make sure to highlight your commitment to safety and guest service. We want to see that you’re not just looking for a job, but that you genuinely care about creating a secure and enjoyable environment for everyone.
Be Specific About Your Skills:Don’t just list your qualifications; explain how they relate to the role. If you have an NPLQ Lifeguard qualification or any relevant training, tell us how that prepares you for the responsibilities of a Lifeguard at Parkdean Resorts.
Keep It Professional Yet Friendly:Your application should reflect the friendly and professional customer service we value. Use a warm tone while maintaining professionalism, showing us that you can be both approachable and responsible in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team culture!
How to prepare for a job interview at Park Dean Resorts
✨Know Your Stuff
Before the interview, brush up on your lifeguarding knowledge and skills. Familiarise yourself with emergency action plans, first aid procedures, and water quality testing. This will show that you're serious about safety and ready to jump into action.
✨Show Your Customer Service Skills
Since this role is all about guest experience, think of examples where you've provided excellent customer service. Be ready to discuss how you would handle difficult situations or complaints while maintaining a positive attitude.
✨Be Prepared for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an emergency at the pool. Practice your responses to these scenarios, focusing on your quick thinking and ability to stay calm under pressure.
✨Dress the Part
Even though it's a casual environment, make sure to dress smartly for your interview. A neat appearance shows that you take the opportunity seriously and respect the company’s values, which is key in a role focused on safety and professionalism.
