At a Glance
- Tasks: Support the Hotel Manager in delivering exceptional service and operational excellence.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, drinks, and exclusive deals on brands.
- Other info: Flexible working hours and a focus on wellbeing with 24/7 support.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Experience in managing large teams and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a hands-on, motivated Deputy Hotel Manager to support the Hotel Manager in delivering outstanding operations, service excellence and commercial performance across our hotel. If you thrive in a fast-paced hospitality environment, enjoy developing people and have a passion for high standards, this role offers an exciting opportunity to make a real impact.
As a Deputy Hotel Manager, you’ll play a crucial role in ensuring the hotel runs smoothly every day - providing visible leadership, supporting Heads of Department, and deputising for the Hotel Manager during periods of absence. You’ll help drive high performance across all departments, ensuring teams are well-trained, well-resourced and delivering consistently excellent service. With a strong focus on operational excellence, compliance and guest satisfaction, you’ll support the hotel’s success from both a service and commercial perspective.
What you will be doing...
- Support the Hotel Manager across all areas of hotel management to ensure seamless daily operations.
- Confidently deputise for the Hotel Manager, maintaining quality, consistency and leadership when needed.
- Work closely with Heads of Department to ensure departmental efficiency, performance and compliance.
- Support the control of financial performance including sales, profit margins, budgets, wage costs and payroll.
- Help ensure all financial targets are met and expenditure remains within forecast.
- Identify risks to performance.
- Work closely with the People Team to support recruitment, induction and development of departmental leaders and their teams.
- Coach, mentor and motivate Heads of Department to improve capability, engagement and accountability.
About you...
- Significant experience managing large teams across multiple hotel or hospitality departments.
- A leadership style that promotes culture, engagement, development and accountability.
- Strong commercial acumen with experience supporting financial performance.
- Excellent IT skills and confidence using a range of systems.
- Strong organisational ability to manage a varied and demanding workload.
- High emotional intelligence, with the ability to lead through change and resolve conflict constructively.
- Experience supporting or delivering large-scale operational or commercial projects.
- Flexibility to work evenings, weekends and bank holidays.
- Full UK Driving Licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.
Park Management - Deputy Hotel Manager - PA1 in Skegness employer: Park Dean Resorts
At Parkdean Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and teamwork in our stunning holiday park locations across the UK. As a Chef de Partie, you'll benefit from comprehensive training opportunities, a supportive Employee Assistance Programme, and generous discounts for you and your loved ones, all while contributing to unforgettable guest experiences. Join us to develop your culinary skills in a role that not only values your passion for food but also prioritises your wellbeing and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Park Management - Deputy Hotel Manager - PA1 in Skegness
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Park Dean Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Park Dean Resorts
Don't be shy about reaching out to Park Dean Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Park Management - Deputy Hotel Manager - PA1 in Skegness
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Park Dean Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Park Dean Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
