At a Glance
- Tasks: Lead a high-energy team in delivering exceptional food and service at Thunderbird Fried Chicken.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, meals, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible hours and opportunities for growth across 65 stunning parks.
- Why this job: Be a brand ambassador and create unforgettable experiences while developing your career.
- Qualifications: Experience in a commercial kitchen and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
Bring bold flavour, great vibes, and standout service to life at Parkdean Resorts! We’re on the lookout for an energetic and confident Thunderbird Fried Chicken Supervisor to help lead the daily running of one of our high‑energy quick‑service restaurants. If you’re passionate about great food, love delivering exceptional guest experiences, and thrive in a fast‑paced environment, this is a fantastic opportunity to take your next step.
As a Thunderbird Fried Chicken Supervisor, you’ll play a key role in leading daily operations - from running Gold Standard shifts to overseeing food quality, service, and safety. You’ll be the go‑to responsible person on shift, using your initiative to keep everything running smoothly while delivering unforgettable experiences to every guest. You’ll help ensure our award-winning fried chicken is cooked to perfection and presented exactly to Thunderbird’s iconic brand standards.
What you will be doing...
- Act as a Thunderbird brand ambassador - bringing the brand’s culture, energy, and standards to life.
- Run high-performing shifts, leading the team to consistently deliver Gold Standard service.
- Support the management team in maintaining operational excellence across the site.
- Represent the restaurant during food hygiene audits and ensure full safety compliance.
- Manage stock ordering, receiving, and usage to maximise profitability.
- Oversee cash handling, accurate payments, and end-of-shift reconciliations.
- Handle feedback, queries, and complaints in a way that ensures every guest leaves happy.
- Take orders, serve food, and build relationships with guests—turning first-time visitors into loyal regulars.
- Lead the kitchen team in breading, frying, plating, and building some of the best fried chicken around.
- Maintain the highest levels of cleanliness throughout service and at close-down.
About you...
- Experience working in a commercial kitchen with confidence preparing and cooking food independently.
- A customer-first mindset with a passion for delivering excellent service.
- Ability to thrive in a fast-paced, high-energy food & beverage environment.
- Strong teamwork, communication skills, and the ability to lead by example.
- Flexibility to work evenings, weekends, and bank holidays.
- A guest-focused attitude with the drive to maintain high standards at pace.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.
Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10 in Shanklin employer: Park Dean Resorts
Contact Detail:
Park Dean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10 in Shanklin
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in a commercial kitchen and how you can bring that energy to the Thunderbird Fried Chicken Supervisor role. Highlight your customer-first mindset and teamwork skills.
✨Tip Number 3
Show off your passion for food! During the interview, share your love for cooking and serving great meals. Talk about any experiences you've had that relate to maintaining high standards in food quality and service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10 in Shanklin
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and great service shine through! Share any experiences you've had in kitchens or restaurants that highlight your enthusiasm for delivering top-notch guest experiences.
Be Bold and Energetic: We want to see your personality in your application! Use lively language that reflects the high-energy vibe of our Thunderbird Fried Chicken brand. Show us you can bring that same energy to the team!
Highlight Your Leadership Skills: As a supervisor, you'll be leading a team, so make sure to mention any past experiences where you've taken charge. Whether it's running shifts or training new staff, we want to know how you can lead by example.
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining the Parkdean Resorts family right from the start!
How to prepare for a job interview at Park Dean Resorts
✨Know the Brand Inside Out
Before your interview, dive deep into Parkdean Resorts and the Thunderbird Fried Chicken brand. Understand their values, mission, and what makes their fried chicken special. This knowledge will help you demonstrate your passion and fit for the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to motivate others and maintain high standards during busy shifts.
✨Emphasise Customer Service Excellence
Since this role is all about delivering exceptional guest experiences, be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that showcase your customer-first mindset and problem-solving skills.
✨Prepare for Practical Scenarios
Expect to face situational questions or even practical tests during your interview. Think about how you would handle food safety audits, manage stock, or deal with customer complaints. Practising these scenarios can help you feel more confident and prepared.