At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in food and beverage.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with stunning locations.
- Benefits: Enjoy discounts on holidays, meals, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible shifts and opportunities for career growth in a supportive environment.
- Why this job: Step into a leadership role where you can make a real impact and develop your skills.
- Qualifications: Experience in supervising teams and a passion for delivering exceptional service.
The predicted salary is between 30000 - 35000 £ per year.
Step into a leadership role where every day brings energy, teamwork, and the chance to create fantastic guest experiences. At Parkdean Resorts, we’re looking for a confident and motivated Food & Beverage Supervisor to help lead our busy complex operations. If you love delivering great service, supporting teams, and keeping things running smoothly, this could be the perfect next step.
What you will be doing...
- Ensuring the complex is presented to the highest standards, both visually and in line with food safety and hygiene policies.
- Delivering a warm welcome to guests and ensuring their needs are met throughout their visit.
- Supporting the Complex Manager with labour planning and wage cost control.
- Using ordering systems accurately to place and manage food and beverage orders.
- Managing cash handling procedures, including till use and cashing up.
- Monitoring stock levels to ensure availability, reduce waste, and achieve gross profit targets.
- Supporting recruitment, induction, training, and development of team members.
- Working closely with kitchen teams to ensure food meets specification and portion controls are followed.
- Handling customer complaints professionally and efficiently to secure positive outcomes.
- Ensuring compliance across food safety, health & safety, financial controls, and mandatory training.
- Running shifts during the absence of the Complex Manager to ensure seamless operations.
- Completing any additional tasks required by the General Manager or Complex Manager.
About you...
- Previous experience supervising or leading a team in a food and beverage environment.
- A guest-focused, engaging approach with a passion for delivering memorable experiences.
- Experience handling cash and following financial control procedures.
- Confidence working in a fast-paced, high-pressure environment.
- Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
- Food Hygiene Level 2 (or equivalent) – training can be provided.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Food and Beverage - Food and Beverage Supervisor - Q03 in Shanklin employer: Park Dean Resorts
At Parkdean Resorts, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. As a Food & Beverage Supervisor, you'll not only lead a dynamic team in delivering exceptional guest experiences but also benefit from extensive training opportunities across our 65 stunning parks. With a strong focus on employee wellbeing, including a 24/7 Employee Assistance Programme and generous discounts for you and your loved ones, we ensure that your career growth and personal happiness are at the heart of what we do.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage - Food and Beverage Supervisor - Q03 in Shanklin
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Park Dean Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Park Dean Resorts
Don't be shy about reaching out to Park Dean Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage - Food and Beverage Supervisor - Q03 in Shanklin
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Park Dean Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Park Dean Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
