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- Tasks: Support the Accommodation Manager in delivering top-notch cleanliness and guest experiences.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible working hours and opportunities for career growth across 65 stunning parks.
- Why this job: Be part of a team that creates unforgettable memories for guests while developing your skills.
- Qualifications: Experience in team management and a passion for high standards in hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Join us as our new Assistant Accommodation Manager, where you’ll work closely with the Accommodation Manager to coordinate and support the team in delivering exceptional standards of cleanliness and presentation across all accommodation types. In this key role, you’ll help ensure smooth daily operations, maintain consistently high standards, and contribute to creating an amazing experience for every guest.
What you will be doing:
- Assisting with recruiting, onboarding, and training Accommodation team members.
- Helping to build and maintain a positive team culture focused on high standards.
- Supporting the Accommodation Manager with team structure, role delegation, and clarity of responsibilities.
- Providing day-to-day coaching, supporting 1-2-1s, and encouraging team development.
- Supporting initiatives that drive engagement, motivation, and team recognition.
- Assisting in the daily coordination of cleaning operations across all accommodation types.
- Carrying out regular spot checks and inspections to ensure cleanliness and presentation standards are consistently met.
- Monitoring daily performance and helping prepare action plans to support continuous improvement.
- Working closely with Maintenance and Guest Experience teams to support check-ins, repairs, guest requests, and special requirements.
- Responding promptly and professionally to guest queries, helping resolve issues with minimal disruption.
About you:
- Previous experience managing teams.
- The ability and knowledge to coordinate complex daily business operations.
- Experience with forecasting labour and resource planning skills.
- A leadership style that inspires, supports, and brings out the best in diverse teams.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services as required, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required.
- Confident using standard IT systems and applications.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com
Accommodation - Assistant Accommodation Manager - HK1 in Shanklin employer: Park Dean Resorts
Contact Detail:
Park Dean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation - Assistant Accommodation Manager - HK1 in Shanklin
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Parkdean Resorts on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Accommodation Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and guest experience. Think about specific examples from your past roles that showcase your leadership style and ability to maintain high standards. We want to see how you shine!
✨Tip Number 3
Show your passion for creating amazing guest experiences! During your interview, share your ideas on how to enhance cleanliness and presentation across accommodation types. This will demonstrate your commitment to the role and the company’s values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Parkdean Resorts family. Let’s get you started on this exciting journey!
We think you need these skills to ace Accommodation - Assistant Accommodation Manager - HK1 in Shanklin
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, let us see your passion for teamwork! Highlight any previous experience where you’ve successfully managed or supported a team. We love candidates who can inspire and motivate others!
Be Specific About Your Experience: Don’t just list your past jobs; tell us about the specific tasks you handled that relate to this role. Whether it’s coordinating cleaning operations or conducting inspections, we want to know how your skills align with what we’re looking for.
Keep It Professional Yet Personal: While we appreciate a friendly tone, make sure your application maintains a professional edge. Share a bit about yourself and why you’re excited about joining our team at Parkdean Resorts – we want to feel your enthusiasm!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Park Dean Resorts
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Accommodation Manager. Familiarise yourself with the key tasks like team coordination, cleanliness standards, and guest interactions. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Style
Since this role involves managing a team, be prepared to discuss your leadership style. Think of examples where you've inspired or supported your team in the past. Highlight how you build a positive culture and encourage development, as this aligns perfectly with what they’re looking for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle daily operations. Prepare scenarios where you had to manage cleaning operations or resolve guest issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, ongoing training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.