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- Tasks: Supervise and support your team to maintain high cleanliness standards in holiday homes.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, drinks, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible hours, including weekends and bank holidays, with opportunities for career growth.
- Why this job: Make a real impact by creating exceptional experiences for guests while developing your leadership skills.
- Qualifications: Experience in team supervision and a full UK driving licence required.
The predicted salary is between 25000 - 30000 £ per year.
Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands-on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organised operation that delivers an exceptional experience for every guest.
What you will be doing...
- Ensuring the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests.
- Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately.
- Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards.
- Ensuring your team have the right tools and stocks to do their job efficiently and effectively.
- Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
- Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback.
- Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching.
- Provide your team with feedback and support based on performance data.
- Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures.
- Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.
About you...
- Experience supervising a team.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required.
- The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
- A leadership style that gets the best out of diverse teams.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.
Accommodation - Accommodation Supervisor - HK1 in Shanklin employer: Park Dean Resorts
Contact Detail:
Park Dean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation - Accommodation Supervisor - HK1 in Shanklin
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your past experiences relate to the role of Accommodation Supervisor and be ready to share those stories.
✨Tip Number 3
Dress appropriately for the interview. You want to look professional but also comfortable. Remember, you'll be working in a hands-on role, so showing that you understand the practical side of the job can really impress the hiring team.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Accommodation - Accommodation Supervisor - HK1 in Shanklin
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know how much you care about cleanliness and presentation. Share any relevant experiences that highlight your commitment to maintaining high standards, as this is key for the Accommodation Supervisor role.
Highlight Your Leadership Skills: We want to see how you’ve successfully led a team in the past. Include examples of how you've motivated your team, handled challenges, or improved processes. This will show us you're ready to guide your team effectively.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us what you did in those roles that relates to this position. Mention any hands-on cleaning experience or inspections you've conducted, as well as your familiarity with health and safety regulations.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Park Dean Resorts
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Accommodation Supervisor role. Familiarise yourself with the key responsibilities like conducting inspections and maintaining cleanliness standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to discuss your leadership style. Think of examples where you've successfully guided a team or resolved conflicts. Highlight how you can motivate others to maintain high standards and respond positively to feedback.
✨Prepare for Practical Scenarios
Expect questions about how you'd handle specific situations, such as dealing with guest complaints or managing cleaning supplies. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to keep operations running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.