At a Glance
- Tasks: Lead fun activities and ensure guests have a safe, memorable experience.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation.
- Benefits: Enjoy discounts on holidays, food, drinks, and leisure activities.
- Other info: Flexible hours with opportunities for professional development and support.
- Why this job: Be part of a vibrant team creating unforgettable memories for guests.
- Qualifications: NPLQ Lifeguard qualification or strong swimming skills; team management experience.
The predicted salary is between 31500 - 38500 £ per year.
At Parkdean Resorts, we’re looking for an enthusiastic and proactive Activity & Leisure Supervisor to help deliver our exciting activity and leisure programme. If you love working with people, enjoy being hands‑on, and have a passion for creating safe, engaging experiences, this role is the perfect next step.
As an Activity & Leisure Supervisor, you will support the Activity & Leisure Manager in coordinating and delivering high‑quality activities across the park. You’ll supervise day‑to‑day activity operations, guide and support your team, and ensure guests enjoy safe, memorable, and fun experiences from start to finish.
What you will be doing...
- Deliver a high‑quality swimming pool and activities programme with engaging, fun, and inclusive guest experiences.
- Maintain a safe environment for guests and team members, ensuring correct use, handling, and storage of equipment, chemicals, and plant rooms.
- Oversee daily management of all leisure facilities, including the swimming pool and activities programme.
- Ensure pool plant, safety systems, and equipment are well‑maintained and managed in line with the SPLASH manual and company standards.
- Ensure Lifeguards are fully trained, qualified, and compliant with RLSS and STA requirements.
- Carry out and oversee water quality and chemical testing in line with operating procedures.
- Lead, motivate, and support the leisure and lifeguard teams, including conducting regular 1‑2‑1s.
- Contribute as part of the Wider Heads of Department team to deliver park‑wide success.
- Maintain a high standard of presentation, cleanliness, and safety across all activity and leisure areas.
- Monitor performance and guest feedback to continuously enhance the activity schedule and participation levels.
- Undertake continuous professional development in key areas such as customer care, pool plant, lifesaving skills, and health & safety.
About you...
- A valid NPLQ Lifeguard qualification, or are a strong swimmer willing to complete the qualification.
- Experience managing, coaching, and developing a team in a leisure or customer‑focused environment.
- Excellent relationship‑building skills and confidence working with internal teams and external guests.
- Strong commercial awareness with the ability to maximise participation and satisfaction.
- NPLQ Trainer Assessor qualification (desirable).
- Pool Plant Operations qualification (desirable).
- A valid First Aid at Work certificate.
- Flexibility to work varied days including weekends, evenings, and bank holidays.
- A customer-focused mindset and passion for delivering memorable guest experiences.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com
Activities - Activity and Leisure Supervisor - AT2 in Rye employer: Park Dean Resorts
At Parkdean Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. As a Food & Beverage Manager, you'll enjoy comprehensive training opportunities across our 65 stunning parks, a strong focus on employee wellbeing with our 24/7 Employee Assistance Programme, and generous discounts for you and your loved ones. Join us in creating memorable experiences while being part of a team that truly values every moment.
StudySmarter Expert Advice🤫
We think this is how you could land Activities - Activity and Leisure Supervisor - AT2 in Rye
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Park Dean Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Park Dean Resorts
Don't be shy about reaching out to Park Dean Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Activities - Activity and Leisure Supervisor - AT2 in Rye
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Park Dean Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Park Dean Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
