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- Tasks: Ensure a safe and welcoming environment for guests while providing excellent customer service.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, drinks, and exclusive deals on brands you love.
- Other info: Opportunities for career growth and a supportive team environment await you.
- Why this job: Make a real impact by creating memorable experiences for guests in stunning locations.
- Qualifications: SIA license, clean UK driving licence, and strong customer service skills required.
The predicted salary is between 24000 - 28000 £ per year.
As our new Security Officer, you’ll play a key role in supporting the Security Manager and wider team to keep our park safe, welcoming, and running smoothly. You’ll help maintain a secure environment for all guests while delivering excellent customer service that leaves a lasting positive impression.
What you will be doing...
- Maintain a proactive security presence to create a safe environment for our guests, colleagues, and visitors, whilst upholding our park licensing conditions.
- Monitor situations and deal with any potential problems.
- Respond to incidents and support appropriately.
- Maintain security logs, accident, and incident reports with a high level of detail and accuracy.
About you...
- Current SIA license (Minimum Door Supervision) & full clean UK driving licence (Manual Car).
- Excellent customer service skills.
- Confident to communicate and influence others to enable effective conflict resolution.
- Able to work in a high pressure, fast paced environment.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com
Security - Security Officer - SE1 in Porthcawl employer: Park Dean Resorts
Contact Detail:
Park Dean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security - Security Officer - SE1 in Porthcawl
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice your customer service skills! As a Security Officer, you'll need to handle situations with grace. Role-play potential scenarios with a friend to boost your confidence in conflict resolution.
✨Tip Number 3
Be proactive! During your interview, share examples of how you've maintained safety in previous roles. Highlighting your experience will show you're ready to keep the park secure and welcoming.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Parkdean Resorts family.
We think you need these skills to ace Security - Security Officer - SE1 in Porthcawl
Some tips for your application 🫡
Show Your Security Skills: Make sure to highlight your current SIA licence and any relevant experience in your application. We want to see how you can maintain a safe environment for our guests, so don’t hold back on showcasing your skills!
Customer Service is Key: Since excellent customer service is a big part of the role, share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who understand that great service is about creating memorable experiences.
Be Detail-Oriented: When filling out your application, pay attention to detail. We need someone who can maintain accurate security logs and incident reports, so make sure your application reflects your ability to be thorough and precise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join the Parkdean Resorts family!
How to prepare for a job interview at Park Dean Resorts
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key tasks mentioned in the job description, like maintaining a secure environment and responding to incidents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is crucial for this position, think of examples from your past experiences where you’ve successfully handled difficult situations or provided outstanding service. Be ready to share these stories during the interview to highlight your ability to create a welcoming atmosphere for guests.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with conflicts or monitoring potential problems. Practise your responses to these scenario-based questions, focusing on your problem-solving skills and ability to stay calm under pressure. This will showcase your readiness for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if Parkdean Resorts is the right fit for you.