At a Glance
- Tasks: Deliver exceptional service in restaurants, bars, and venues while engaging with guests.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, drinks, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible shifts available, with opportunities for career growth across 65 stunning parks.
- Why this job: Create memorable experiences for guests while developing your skills in a fun, fast-paced environment.
- Qualifications: Friendly attitude, strong customer service skills, and ability to work well under pressure.
The predicted salary is between 10 - 12 £ per hour.
At Parkdean Resorts, we’re looking for friendly, energetic, and customer‑focused Waiting Staff to deliver exceptional service across our restaurants, bars, and venues. If you love working with people, thrive in a fast‑paced environment, and enjoy creating great guest experiences, this is the role for you.
As part of our Waiting Staff team, you’ll be a key player in delivering warm, welcoming, and professional service. Whether you’re taking orders, serving food and drinks, or making recommendations, you’ll ensure every guest enjoys an enjoyable and seamless dining experience.
What you will be doing...
- Taking customer orders accurately and processing payments using tills.
- Serving food and drinks promptly, courteously, and professionally.
- Preparing, clearing, and cleaning tables to maintain a tidy and inviting venue.
- Engaging with guests and providing information on menus, specials, and promotions.
- Maintaining up‑to‑date knowledge of menus, allergens, and daily offers.
- Working closely with kitchen and bar teams to ensure smooth and efficient service.
About you...
- The ability to work well under pressure in a busy hospitality environment.
- A positive, friendly attitude with strong customer service skills.
- Clear communication skills and the ability to work effectively as part of a team.
- Good organisational skills and the ability to prioritise tasks.
- Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
- Experience in hospitality, food & beverage, or customer service (desirable but not essential).
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Food and Beverage - Waiting Staff - Q02 in Porthcawl employer: Park Dean Resorts
At Parkdean Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With opportunities for skill development across our 65 stunning parks, a strong focus on employee wellbeing through our Employee Assistance Programme, and generous discounts for holidays and leisure activities, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us to be part of a team that creates memorable experiences for our guests while fostering personal growth and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage - Waiting Staff - Q02 in Porthcawl
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parkdean Resorts. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Parkdean brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Parkdean Resorts careers page and submit your application directly. It’s the best way to ensure we see your interest in becoming part of our vibrant team!
We think you need these skills to ace Food and Beverage - Waiting Staff - Q02 in Porthcawl
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and energetic personality shine through! We want to see how you connect with people, so don’t be shy about sharing your passion for customer service.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not directly related, show us how your skills can translate into delivering exceptional service at Parkdean Resorts.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there.
How to prepare for a job interview at Park Dean Resorts
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any specials. Being able to discuss dishes confidently will show that you're genuinely interested in the role and can engage with guests about their choices.
✨Show Off Your People Skills
During the interview, highlight your customer service experience. Share specific examples of how you've handled difficult situations or gone above and beyond for a guest. This will demonstrate your ability to create great guest experiences.
✨Practice Your Communication
Clear communication is key in a busy hospitality environment. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Emphasise Teamwork
Since you'll be working closely with kitchen and bar teams, it's important to convey your ability to work well in a team. Share examples of how you've collaborated with others in past roles to ensure smooth service and a positive atmosphere.
