At a Glance
- Tasks: Supervise and support your team to maintain high cleanliness standards in holiday homes.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, drinks, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible working hours and opportunities for career growth across 65 parks.
- Why this job: Make a real impact by creating exceptional experiences for guests while developing your leadership skills.
- Qualifications: Experience in team supervision and a full UK driving licence required.
The predicted salary is between 25000 - 30000 £ per year.
Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands-on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organised operation that delivers an exceptional experience for every guest.
What you will be doing...
- Ensuring the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests.
- Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately.
- Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards.
- Ensuring your team have the right tools and stocks to do their job efficiently and effectively.
- Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
- Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback.
- Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching.
- Provide your team with feedback and support based on performance data.
- Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures.
- Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.
About you...
- Experience supervising a team.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required.
- The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
- A leadership style that gets the best out of diverse teams.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Accommodation - Accommodation Supervisor - HK1 in Porthcawl employer: Park Dean Resorts
At Parkdean Resorts, we pride ourselves on being an exceptional employer, offering a vibrant team culture and stunning locations across the UK. As an Accommodation Supervisor, you will benefit from extensive training opportunities, a strong focus on employee wellbeing through our Employee Assistance Programme, and generous discounts for you and your loved ones. Join us to develop your skills in a supportive environment where every team member is valued and encouraged to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation - Accommodation Supervisor - HK1 in Porthcawl
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experience aligns with the role of Accommodation Supervisor and be ready to share specific examples.
✨Tip Number 3
Dress appropriately for the interview. Even if the role is hands-on, showing up looking smart can make a great first impression. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Accommodation - Accommodation Supervisor - HK1 in Porthcawl
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you care about maintaining high standards of cleanliness and presentation. Share any relevant experiences that highlight your commitment to creating a welcoming environment for guests.
Highlight Your Leadership Skills:As an Accommodation Supervisor, you'll be guiding a team. Make sure to showcase your experience in supervising others and how you've motivated teams in the past. We love to see examples of how you've built positive relationships with your colleagues!
Be Specific About Your Experience:Don’t just list your previous jobs; tell us about specific tasks you’ve handled that relate to this role. Whether it’s conducting inspections or managing stock levels, we want to hear how your background aligns with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Park Dean Resorts
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Accommodation Supervisor. Familiarise yourself with the key tasks like conducting inspections, maintaining cleanliness standards, and supporting your team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to discuss your leadership style. Think of examples where you've successfully guided a team, resolved conflicts, or improved performance. Highlight how you can create a positive culture that responds well to guest feedback.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving skills in real-life situations. For instance, how would you handle a cleanliness issue in a holiday home? Practise articulating your thought process and actions clearly, as this will show your ability to think on your feet.
✨Emphasise Guest-Centric Approach
The company values guest experience highly, so be ready to discuss how you prioritise guests' needs. Share examples of how you've built positive relationships with guests or resolved their queries effectively. This will demonstrate that you align with their commitment to exceptional service.
