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- Tasks: Be the payroll guru, handling queries and ensuring smooth payment processes.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy 50% off holidays, 30% discounts on food and activities, plus exclusive brand deals.
- Other info: Flexible application process; we value your unique skills and experiences!
- Why this job: Make a real impact while working in stunning locations and supporting a great team.
- Qualifications: Strong communication skills, attention to detail, and experience in fast-paced payroll environments.
The predicted salary is between 30000 - 40000 £ per year.
You’ll be the go-to expert for all things payroll - handling queries from employees and across the business with confidence and accuracy. From payment questions and tax queries to payroll reports and manual calculations, you’ll make sure every detail runs smoothly. You’ll also support general admin tasks, ensuring every process is completed efficiently. Above all, you’ll deliver a first-class service to both internal teams and external partners.
What you will be doing...
- Contribute to the effective working of the payroll team to ensure 1st class, seamless service delivery.
- Administer end-to-end payroll processing.
- Post payroll transactions and investigate and resolve queries.
- Process weekly and/or monthly payrolls.
- Manage shared inboxes and other information received in relation to payroll.
- Regularly communicate with our customers to support partnership working.
- Work closely with our colleagues to ensure we have accurate payroll data.
- Ensure accurate and timely delivery of service.
Some of the skills and experience we are looking for:
- Excellent interpersonal and communication skills
- Commitment to high quality and 1st class customer service
- Highly numerate and analytical with excellent attention to detail
- Passionate about customer service
- Experience of high volume, fast paced payroll environment
- Able to take responsibility of your own work as well as supporting your colleagues in maintaining high standards
- Competent in producing manual calculations
- Experience of continuous improvement
- Ability to work towards KPIs and SLAs
- Flexible and the ability to work in pressurised situations and deliver to agreed timescales
- Positive attitude
- Highly organised, self-motivated who is proactive in their approach
Whatever you do, please don’t filter yourself out! We are often flexible when considering an applicant’s skills and experience for a role. So, don’t be put off if you don’t tick all the boxes.
Are we the right fit for you? At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Roisin at reasonableadjustments@parkdean-resorts.com
People Support - Payroll Assistant - PA3 in Newcastle upon Tyne employer: Park Dean Resorts
Contact Detail:
Park Dean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Support - Payroll Assistant - PA3 in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. Understanding their values and vibe will help you connect during the chat and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to payroll and customer service. We can even help you with mock interviews to boost your confidence and nail those tricky questions.
✨Tip Number 3
Show off your skills! Prepare examples of how you've handled payroll queries or improved processes in previous roles. This will demonstrate your experience and commitment to delivering first-class service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we recommend applying through our website for a smoother process!
We think you need these skills to ace People Support - Payroll Assistant - PA3 in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in payroll and customer service. We want to see how your skills match up with what we’re looking for, so don’t hold back on those details!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to payroll processing and customer service, showing us why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Park Dean Resorts
✨Know Your Payroll Stuff
Make sure you brush up on payroll processes and terminology before the interview. Familiarise yourself with common queries related to payments, taxes, and manual calculations. This will help you answer questions confidently and show that you're the go-to expert they need.
✨Show Off Your Customer Service Skills
Since delivering first-class service is key for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and maintain a positive attitude under pressure.
✨Be Organised and Proactive
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows you're proactive and genuinely interested in the role. Plus, it gives you a chance to learn more about their team culture and expectations.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and adapt to changing situations. Share examples of how you've supported colleagues in the past and how you manage your workload in a fast-paced environment. This will align with their values of collaboration and high standards.