At a Glance
- Tasks: Lead the digital product journey, enhancing guest experiences through data-driven decisions.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy 50% off holidays, 30% discounts on food and activities, plus extensive training opportunities.
- Other info: Be part of a team that values wellbeing and sustainability, creating lasting memories for guests.
- Why this job: Make a real impact on guest satisfaction while developing your skills in a supportive environment.
- Qualifications: Experience in product management, strong data analysis skills, and a passion for customer experience.
The predicted salary is between 63000 - 77000 £ per year.
We're looking for a passionate and commercially minded Digital Product Owner to take ownership of our website and booking engine, ensuring every digital interaction helps guests discover, book and enjoy their perfect holiday. This is an exciting opportunity to play a key role in evolving our digital products through evidence-led decision making, customer-centric design and modern product practices. You'll work at the heart of our Digital team, bringing together customer insight, commercial priorities and technical delivery to create seamless experiences that drive both guest satisfaction and business performance.
What you will be doing...
- Owning and managing the product roadmap and backlog for the Parkdean Resorts website and booking engine.
- Using customer insight, analytics and experimentation to identify opportunities and prioritise product enhancements.
- Defining clear hypotheses, success measures and business outcomes for new features and improvements.
- Collaborating closely with UX and Design teams to create intuitive, accessible and guest-focused digital experiences.
- Championing accessibility and customer experience excellence throughout the product development process.
- Leveraging AI tools to enhance research, analysis, documentation and productivity, applying sound judgement and data privacy best practices.
- Facilitating Agile ceremonies and working collaboratively with Engineering, Design, Marketing and Commercial stakeholders.
- Building compelling business cases and assessing the commercial impact of proposed initiatives.
- Monitoring product performance, using data and customer feedback to continuously improve the guest journey.
About you...
- Proven experience as a Product Owner or Digital Product Manager within a customer-facing website, ecommerce, booking or transactional platform.
- A strong track record of making product decisions based on data, experimentation and customer insight rather than stakeholder opinion alone.
- Good understanding of UX and customer experience principles, journey mapping and accessibility standards, including WCAG guidelines.
- Experience using analytics and optimisation tools such as GA4, A/B testing platforms and behavioural insights tools.
- Practical experience using AI tools to improve productivity, research and decision-making.
- Strong knowledge of Agile methodologies and delivery tools such as Jira or Azure DevOps.
- Excellent communication and stakeholder management skills, with the ability to influence and build consensus across multiple teams.
- Commercial awareness and the ability to translate business objectives into product outcomes.
- Experience within ecommerce, travel, hospitality, leisure or another fast-paced consumer-facing environment.
- Knowledge of personalisation, loyalty programmes or CRM-led digital experiences.
- Professional Product Owner certification such as CSPO, PSPO or equivalent.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com
Digital Trading and Product Management - Product Owner - HS9 in Leeds employer: Park Dean Resorts
At Parkdean Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and teamwork in our stunning holiday park locations across the UK. As a Chef de Partie, you'll benefit from comprehensive training opportunities, a supportive Employee Assistance Programme, and generous discounts for you and your loved ones, all while contributing to unforgettable guest experiences. Join us to develop your culinary skills in a role that not only values your passion for food but also prioritises your wellbeing and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Trading and Product Management - Product Owner - HS9 in Leeds
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Park Dean Resorts!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Park Dean Resorts would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Park Dean Resorts through your school's career services!
We think you need these skills to ace Digital Trading and Product Management - Product Owner - HS9 in Leeds
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Digital Trading and Product Management - Product Owner - HS9, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Digital Trading and Product Management - Product Owner - HS9 position at Park Dean Resorts. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Park Dean Resorts
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
