Accommodation - Cleaner - HK1 in Hartlepool

Join us as our new Cleaner, where you’ll play a vital role in creating an exceptional first impression for every guest. Your work is hands-on and practical, ensuring our holiday homes are cleaned to the highest standards so guests can enjoy a space that is safe, spotless, and beautifully presented. Your attention to detail will help make every stay feel special.

What you will be doing...

• Cleaning holiday homes to our high-quality brand standards.
• Managing your own workload to deliver the required number of cleans in the allocated time.
• Ensure you are using company supplied chemicals and cleaning materials safely, within COSHH guidelines.
• Putting our guests first, you will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
• Proactively use feedback to enhance the quality and efficiency of your work.
• Report any faults, repairs or other issues to the Accommodation Supervisor promptly.
• Live and breathe our Company Values, bringing to life a culture of positivity, professionalism, and friendliness.
• It is your responsibility to report any weakness or breach that you identify within the Company’s information systems or services (even if only suspected).
• Safeguarding is everyone’s responsibility, and you have a duty of care for your own health and safety and that of your colleagues, guests, and visitors. You must report any concerns and co-operate with management to enable it to comply with its health and safety and safeguarding accountabilities.

About you...

• The ability to access accommodation to deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
• The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required.
• The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
• A positive and friendly manner.

So, why Parkdean Resorts?

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?

At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com