At a Glance
- Tasks: Lead a team to ensure holiday homes are clean and welcoming for guests.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation.
- Benefits: Enjoy discounts on holidays, food, and leisure activities, plus 24/7 support.
- Other info: Flexible hours with opportunities for career growth across 65 parks.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in supervising teams and a full UK driving licence required.
The predicted salary is between 25000 - 30000 € per year.
Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands-on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organised operation that delivers an exceptional experience for every guest.
What you will be doing...
- Ensuring the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests.
- Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately.
- Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards.
- Ensuring your team have the right tools and stocks to do their job efficiently and effectively.
- Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
- Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback.
- Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching.
- Provide your team with feedback and support based on performance data.
- Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures.
- Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.
About you...
- Experience supervising a team.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required.
- The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
- A leadership style that gets the best out of diverse teams.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Accommodation - Accommodation Supervisor - HK1 in Dornoch employer: Park Dean Resorts
At Parkdean Resorts, we pride ourselves on being an exceptional employer, offering a vibrant team culture and stunning locations across the UK. As an Accommodation Supervisor, you'll benefit from extensive training opportunities to enhance your career, alongside a supportive Employee Assistance Programme prioritising your wellbeing. With generous discounts for you and your loved ones, plus a commitment to sustainability and community, working with us means being part of a team that values both personal growth and creating unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation - Accommodation Supervisor - HK1 in Dornoch
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. Understanding their values and vibe will help you connect with the team during your chat.
✨Tip Number 2
Show off your leadership skills! When discussing your experience, highlight specific examples of how you've motivated and guided your team. This will demonstrate that you're ready to step into the Accommodation Supervisor role.
✨Tip Number 3
Be prepared for hands-on questions! Since this role involves cleaning and inspections, think about how you would handle various scenarios. Showing that you can think on your feet will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Parkdean family. Let’s get you that Accommodation Supervisor position!
We think you need these skills to ace Accommodation - Accommodation Supervisor - HK1 in Dornoch
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in supervising a team. We want to see how you've motivated and guided others to achieve high standards, just like we do at StudySmarter.
Be Specific About Your Experience:Don’t just say you’ve cleaned holiday homes; tell us about the standards you maintained and any challenges you overcame. We love details that show how you can contribute to our mission of delivering exceptional guest experiences.
Emphasise Your Team Spirit:We’re all about collaboration here at StudySmarter. Make sure to mention how you’ve built positive relationships with your team and resolved guest queries effectively. It’s all about putting guests first!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Park Dean Resorts
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Accommodation Supervisor role. Familiarise yourself with the key responsibilities like conducting inspections and maintaining cleanliness standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to discuss your leadership style. Think of examples where you've successfully guided a team or resolved conflicts. Highlight how you can motivate others to maintain high standards and respond positively to feedback.
✨Prepare for Practical Scenarios
Expect questions about how you'd handle specific situations, such as dealing with non-compliance issues or guest complaints. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive guest experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
