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- Tasks: Ensure a safe and welcoming environment for guests while providing excellent customer service.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, drinks, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Opportunities for career growth and training across 65 stunning parks.
- Why this job: Make a real impact by keeping our parks safe and creating memorable experiences for guests.
- Qualifications: SIA license, clean UK driving licence, and strong customer service skills required.
The predicted salary is between 24000 - 28000 £ per year.
As our new Security Officer, you’ll play a key role in supporting the Security Manager and wider team to keep our park safe, welcoming, and running smoothly. You’ll help maintain a secure environment for all guests while delivering excellent customer service that leaves a lasting positive impression.
What you will be doing...
- Maintain a proactive security presence to create a safe environment for our guests, colleagues, and visitors, whilst upholding our park licensing conditions.
- Monitor situations and deal with any potential problems.
- Respond to incidents and support appropriately.
- Maintain security logs, accident, and incident reports with a high level of detail and accuracy.
About you...
- Current SIA license (Minimum Door Supervision) & full clean UK driving licence (Manual Car).
- Excellent customer service skills.
- Confident to communicate and influence others to enable effective conflict resolution.
- Able to work in a high pressure, fast paced environment.
- Must be available weekends and willing to work nightshifts.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Security - Security Officer - SE1 in Carmarthen employer: Park Dean Resorts
Contact Detail:
Park Dean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security - Security Officer - SE1 in Carmarthen
✨Tip Number 1
Get to know the company culture before your interview. Check out Parkdean Resorts' social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Security Officer, you'll need to handle various situations with grace. Role-play potential scenarios with a friend to boost your confidence and prepare for those tricky questions during the interview.
✨Tip Number 3
Be ready to showcase your SIA license and driving skills. Bring any relevant documents to the interview, and be prepared to discuss how your qualifications make you the perfect fit for maintaining a safe environment at the park.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Security - Security Officer - SE1 in Carmarthen
Some tips for your application 🫡
Show Off Your Customer Service Skills: As a Security Officer, you'll need to shine in customer service. Make sure your application highlights any experience you have in dealing with the public and resolving conflicts. We want to see how you can create a welcoming environment for our guests!
Be Detailed and Accurate: When it comes to maintaining security logs and reports, accuracy is key. In your application, mention any previous roles where attention to detail was crucial. We love candidates who understand the importance of keeping things precise!
Highlight Your SIA License: Don’t forget to mention your current SIA license! This is a must-have for the role, so make it prominent in your application. We’re looking for candidates who are ready to hit the ground running with the right qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team culture!
How to prepare for a job interview at Park Dean Resorts
✨Know Your Security Basics
Make sure you brush up on your security protocols and procedures. Familiarise yourself with common scenarios you might face as a Security Officer, such as conflict resolution and incident reporting. This will show that you're proactive and ready to handle the responsibilities of the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this position, think of examples from your past experiences where you’ve gone above and beyond for guests. Be prepared to discuss how you can create a welcoming environment while maintaining safety.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. You might be asked how you would handle a difficult situation, so have a few strategies in mind that showcase your ability to influence and resolve conflicts.
✨Be Ready for the Fast-Paced Environment
This job requires working under pressure, especially during busy times. Think of instances where you've successfully managed stress or multitasked in a fast-paced setting. Highlighting these experiences will show that you can thrive in the dynamic environment of a holiday park.