At a Glance
- Tasks: Investigate ASB cases, enforce housing laws, and prevent homelessness.
- Company: Surrey Council, dedicated to improving housing outcomes.
- Benefits: Competitive pay, hybrid working, and potential for contract extension.
- Other info: Join a supportive team with opportunities for professional growth.
- Why this job: Make a real difference in your community by protecting tenants and ensuring housing compliance.
- Qualifications: Experience in housing enforcement and strong knowledge of housing legislation.
The predicted salary is between 40 - 50 £ per hour.
A Surrey-based Local Authority is seeking a Tenancy Enforcement Officer to join its Housing Service. This role sits between Private Sector Housing and Housing Options, making it ideal for candidates with experience in housing enforcement, anti-social behaviour (ASB) investigations, homelessness prevention, tenancy sustainment, or the private rented sector.
As a Tenancy Enforcement Officer, you will play a key role in protecting tenants, preventing homelessness, enforcing housing legislation, and tackling tenancy-related issues across the borough. You will work closely with Housing Options, Environmental Health, landlords, legal teams, and external agencies to improve housing outcomes and ensure compliance with housing law.
Key Responsibilities- Anti-Social Behaviour (ASB) Investigations: Investigate and manage complex ASB cases including noise nuisance, harassment, neighbour disputes, intimidation, and tenancy breaches. Work with partner agencies to resolve community safety concerns and protect vulnerable residents.
- Housing Enforcement & Tenancy Management: Enforce tenancy agreements and housing legislation across the private rented sector. Issue warnings, notices, and undertake formal enforcement action where necessary. Investigate tenancy fraud and breaches of housing obligations.
- Private Sector Housing & Tenant Protection: Protect private renters from illegal eviction, landlord harassment, unlawful practices, and poor property management. Support compliance with housing legislation, including the evolving Renters' Rights framework. Work proactively with landlords and agents to improve housing standards.
- Homelessness Prevention & Housing Options: Bridge the gap between Housing Options and Private Sector Housing services. Support tenancy sustainment and early intervention initiatives to prevent homelessness. Identify and resolve tenancy issues before they escalate into homelessness cases.
- Legal Proceedings & Enforcement Action: Gather evidence, interview witnesses, and conduct property inspections. Prepare legal case files, court bundles, statements, and enforcement documentation. Represent the council in court proceedings, injunction applications, possession hearings, and tribunals where required.
Experience working as a Tenancy Enforcement Officer, Housing Enforcement Officer, ASB Officer, Private Sector Housing Officer, Housing Officer, or similar Local Authority housing role. Strong knowledge of housing legislation, landlord and tenant law, ASB procedures, and homelessness prevention duties. Experience managing complex enforcement cases and preparing legal documentation. Excellent communication, investigation, negotiation, and case management skills.
Contract DetailsSurrey Local Authority £40-£50 per hour Hybrid working available Initial contract with strong likelihood of extension.
Tenancy Enforcement Officer in Surrey employer: Park Avenue Recruitment
Surrey Council is an exceptional employer, offering a dynamic work environment where you can make a real difference in the community. With competitive pay rates of £40-£50 per hour and the flexibility of hybrid working, employees benefit from a supportive culture that prioritises professional development and collaboration across various departments. Join us to enhance your career while actively contributing to housing enforcement and homelessness prevention in a vibrant borough.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Enforcement Officer in Surrey
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenancy Enforcement Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your interview game on point! Research common questions for tenancy enforcement roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills! Prepare a portfolio of your past work related to housing enforcement, ASB investigations, or homelessness prevention. This will give you an edge during interviews and demonstrate your hands-on experience.
✨Tip Number 4
Apply through our website! We make it super easy to find and apply for roles like the Tenancy Enforcement Officer. Plus, you'll be the first to know about new opportunities that match your skills and interests.
We think you need these skills to ace Tenancy Enforcement Officer in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Enforcement Officer role. Highlight your experience in housing enforcement, ASB investigations, and any relevant legal knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about housing enforcement and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Skills:In your application, don’t forget to showcase your communication, investigation, and negotiation skills. These are key for the role, so give us examples of how you've used them in past positions. We want to know how you handle complex cases!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and landlord-tenant law. Be prepared to discuss specific laws and how they apply to tenancy enforcement. This will show that you’re not just familiar with the role but also passionate about protecting tenants' rights.
✨Prepare for ASB Scenarios
Think of examples from your past experience where you successfully managed anti-social behaviour cases. Be ready to explain your approach to resolving conflicts and working with partner agencies. This will demonstrate your practical skills in handling complex situations.
✨Showcase Your Communication Skills
As a Tenancy Enforcement Officer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios with a friend to refine your responses and ensure you come across as approachable and professional.
✨Highlight Your Case Management Experience
Be prepared to discuss your experience in managing enforcement cases and preparing legal documentation. Bring examples of how you've organised evidence and worked through legal processes. This will illustrate your ability to handle the responsibilities of the role efficiently.
